RV Parts Pro & Customer Support Specialist

Blue Compass RV; Concord (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

FSA & Life Insurance

Paid Time Off

Paid Holidays

401K

Pet Insurance

5-day work week

Employee Assistance Program

Training and Development Programs

Legal Coverage

Identity Theft Protection

Referral Program

Job summary

Blue Compass RV is seeking a Parts Advisor to join our team. You will manage RV parts inventory, assist customers and service technicians in finding and purchasing the right parts, and help maintain smooth operations in a fast-paced dealership environment.

Ideal candidates bring customer service experience and a passion for RV products, with strong organizational skills and a valid driver’s license.

Qualifications

• Previous customer service experience preferred.
• RV product or camping lifestyle experience preferred.
• Ability to work daily on a computer and perform internet searches.
• Excellent organization and follow up skills are required.
• Valid Driver License is Mandatory

Responsibilities

• Greet customers and assist them in identifying the RV parts and accessories they need.
• Provide expert advice on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Maintain an organized and well-maintained inventory of RV parts and accessories.
• Monitor stock levels and reorder supplies as needed.
• Collaborate with service technicians to ensure accurate parts identification.
• Upsell additional items or services when appropriate.
• Process incoming shipments, verify contents, and update inventory accordingly.

Job description

Blue Compass RV is seeking a Parts Advisor to join our team. You will manage RV parts inventory, assist customers and service technicians in finding and purchasing the right parts, and help maintain smooth operations in a fast-paced dealership environment.

Ideal candidates bring customer service experience and a passion for RV products, with strong organizational skills and a valid driver’s license.