RV Front Desk Clerk

Umpqua Indian Development Corporation; Canyonville (OR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, Rx coverage

Paid Time Off

401k with employer match

Fuel discounts

Job summary

Umpqua Indian Development Corporation (UIDC) seeks a Guest Services Associate to assist guests with reservations, check-in/out, and payments using Opera PMS. You will answer calls, file, and stock the gift gallery, ensuring smooth front-desk operations.

The role requires a High School diploma or GED, 1 year hospitality experience, and basic computer skills. OLCC alcohol-service training and the ability to obtain a Class I gaming license are preferred.

Qualifications

• High School Diploma or GED certificate.
• At least 1 year experience in RV resort or hospitality.
• Proficient in MS Word, Excel, Outlook.
• OLCC Promoting Responsible Alcohol Sales & Service completed.
• Ability to obtain Class I Gaming License.
• Strong organizational and customer service skills.
• Experience making reservations.

Responsibilities

• Assist guests by telephone and in person.
• Place reservations for guests using the Opera software system.
• Assist guests with registration and check in/out.
• Answer telephones and route to appropriate location.
• Post payments received from guests using the Opera software system.

Skills

Reservations management

Customer service

Multitasking

Organizational skills

Verbal communication

Education

High School Diploma or GED

Tools

Opera software (PMS)

Job description

Why Work at UIDC?

As an applicant of the Umpqua Indian Development Corporation (UIDC), you’re stepping into a world full of opportunity! Here, you’re not just choosing a job, you’re joining a company where your growth, your goals, and your future truly matter. At UIDC, you’ll be part of something special: a supportive team that celebrates your success, helps you build new skills, and champions your development every step of the way. With a wide range of career paths, top-tier training, and real opportunities to advance, UIDC is a place where you can grow and thrive.

Description

J o i n t h e U I D C f a m i l y !

As an applicant of the Umpqua Indian Development Corporation (UIDC), you’re stepping into a world full of opportunity! Here, you’re not just choosing a job, you’re joining a company where your growth, your goals, and your future truly matter. At UIDC, you’ll be part of something special: a supportive team that celebrates your success, helps you build new skills, and champions your development every step of the way. With a wide range of career paths, top-tier training, and real opportunities to advance, UIDC is a place where you can grow and thrive.

The Position

Responsible for assisting guests with placing reservations, registration, check in and out and payment posting using the Opera software system. Also responsible for answering telephones, filing and stocking gift gallery. Duties include but are not limited to:

• Assists guests by telephone and in person.
• Places reservations for guests using the Opera software system.
• Assists guests with registration and check in and out.
• Answers telephones and routes to appropriate location.
• Posts payments received from guests using the Opera software system.

The Benefits

We offer a competitive salary and a benefits package designed to support you both at work and at home, including:

• Comprehensive medical, dental, vision, and Rx coverage
• Generous Paid Time Off to recharge and enjoy life
• 401k with up to a 3.5% employer match to secure your future
• 20¢ per gallon fuel discounts to keep you moving
• Direct Pay (Payday Advance)

Requirements

• High School Diploma or GED Certificate required.
• 1 year experience working in a RV Resort or in the hospitality industry required.
• Able to follow verbal as well as written instructions.
• Basic clerical/administrative experience.
• Basic computer skills in Microsoft Word, Excel and Outlook.
• Documented completion of OLCC’s Promoting Responsible Alcohol Sales & Service required.
• Ability to obtain Class I Gaming License.
• Ability to handle multiple priorities and tasks at once.
• Excellent organizational, verbal, interpersonal and customer relation skills.
• Must have experience making reservations.

Are you ready to be part of something extraordinary?

At UIDC, every day brings a new opportunity to grow, have fun, and make a difference!