RV Delivery & Customer Care Coordinator

Campers Inn RV; Knoxville (TN); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health plan

Paid time off

Life insurance

401k with employer match

Job summary

Campers Inn RV is seeking a Delivery Coordinator to schedule RV deliveries and serve as the primary customer contact. You will coordinate unit readiness, greet customers, and educate them on RV features to ensure a smooth delivery experience.

The role emphasizes strong customer service, organization, and cross-functional collaboration within a growing dealership network. This is a full-time on-site position based in Knoxville, TN.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license preferred.
• One year of RV dealership experience or RV owner highly preferred.

Responsibilities

• Maintains thorough knowledge of RV parts and accessories.
• Exceptional customer service to exceed expectations.
• Greet, educate and sell RV products to customers.
• Schedule appointments with designated staff.
• Coordinate readiness of the unit.
• Serve as the point of contact between staff and customer.
• Demonstrate vehicle features and Bluetooth setup for customers.
• Ensure customer is aware of unit status and delivery readiness.
• May cross-train to perform other duties (Service Writer, Cashier).
• Perform other miscellaneous duties as assigned.

Skills

Customer service

Organizational skills

Follow-up skills

Education

High school diploma or equivalent

Tools

Motility Systems2K

MS Office

Job description

Campers Inn RV is seeking a Delivery Coordinator to schedule RV deliveries and serve as the primary customer contact. You will coordinate unit readiness, greet customers, and educate them on RV features to ensure a smooth delivery experience.

The role emphasizes strong customer service, organization, and cross-functional collaboration within a growing dealership network. This is a full-time on-site position based in Knoxville, TN.