Delivery Coordinator

Campers Inn RV; Knoxville (TN); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health plan

Paid time off

Life insurance

401k with employer match

Job summary

Campers Inn RV is seeking a Delivery Coordinator to schedule RV deliveries and serve as the primary customer contact. You will coordinate unit readiness, greet customers, and educate them on RV features to ensure a smooth delivery experience.

The role emphasizes strong customer service, organization, and cross-functional collaboration within a growing dealership network. This is a full-time on-site position based in Knoxville, TN.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license preferred.
• One year of RV dealership experience or RV owner highly preferred.

Responsibilities

• Maintains thorough knowledge of RV parts and accessories.
• Exceptional customer service to exceed expectations.
• Greet, educate and sell RV products to customers.
• Schedule appointments with designated staff.
• Coordinate readiness of the unit.
• Serve as the point of contact between staff and customer.
• Demonstrate vehicle features and Bluetooth setup for customers.
• Ensure customer is aware of unit status and delivery readiness.
• May cross-train to perform other duties (Service Writer, Cashier).
• Perform other miscellaneous duties as assigned.

Skills

Customer service

Organizational skills

Follow-up skills

Education

High school diploma or equivalent

Tools

Motility Systems2K

MS Office

Job description

Campers Inn RV is looking for a Delivery Coordinator. This role is responsible for scheduling appointments for RV delivery and being a point of contact for customers.

At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change. As we continue to expand across the country and prepare for global growth, we’re proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve.

Founded in 1966 by Art and Fran Hirsch, Campers Inn RV has grown into the Nation’s Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states. Our family-focused roots still guide us today—treating every employee and customer with fairness, respect, and genuine care. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do.

Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry.

Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference.

What We Offer

• Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
• Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance (Basic, Supplemental, Spouse, and Child available)
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • Qualified retirement plan (401k) with Employer Match
• Fair and competitive compensation

Essential Job Functions

• Maintains a thorough knowledge of RV parts and accessories
• Exceptional customer service skills with the desire to exceed expectations
• Ability to greet, educate and sell RV products to customers
• Schedule appointments with designated staff
• Coordinates readiness of the unit
• Serves as the point of contact between staff and customer
• Demonstrates features and proper use of the vehicle, show the customer navigation, (i.e. help them connect Bluetooth to their mobile phone)
• Makes sure customer is aware of status of unit
• Makes sure unit is ready for customer on day of delivery
• May cross train to perform other duties (Service Writer, Cashier)
• Performs other miscellaneous duties as assigned

Qualifications

• Education:
  • High school diploma or equivalent is required
• License & Certifications:
  • Valid driver’s license and good driving record is preferred
• Experience:
  • One year of RV dealership experience or RV owner highly preferred
  • Minimum 6 months customer service background preferred
• Abilities:
  • Must have intermediate computer skills
  • Must have excellent organizational and follow-up skills
  • Working knowledge of policies and procedure of RV sales and service departments is preferred
  • Proficient with MS Office
  • Knowledge or ability to learn company system applications, including Motility Systems2K and other software as applicable
  • Requires continuous visual ability for use of computer, files, and reports
  • Ability to bend or sit for long periods of time
  • Ability to reach above shoulders and lift a minimum of 50 pounds

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.