RV Dealership Sales Associate

Meyer's RV Superstores; West Webster (NY); On-site; USD 40,000 - 90,000; Full time

Job summary

A leading RV dealership in West Webster is seeking an RV Dealership Sales Associate to provide exceptional customer service and drive sales. You will guide customers through the sales process and be responsible for lead generation and maintaining relationships. The ideal candidate has sales experience, strong communication skills, and a passion for customer satisfaction. This role offers a commission-based compensation structure.

Qualifications

• Previous sales experience in automotive, RV, or retail sales is advantageous.
• Enthusiastic and self-motivated with a passion for customer satisfaction and sales success.
• Valid driver's license and clean driving record.
• Enthusiastic, self-motivated and customer-focused.
• Able to thrive in a fast-paced, team-oriented environment.
• Basic computer skills and familiarity with CRM software.
• Valid driver’s license with clean record.

Responsibilities

• Greet customers warmly and listen to their needs.
• Showcase RV units and highlight key features.
• Manage the sales process from initial contact to closing.
• Maintain contact with customers to ensure satisfaction.
• Proactively reach out to potential customers for leads.
• Utilize dealership CRM to track interactions, manage leads and opportunities.
• Stay informed on RV models, features and industry trends to advise customers.
• Collaborate with sales, finance and other staff to ensure a smooth buying experience.
• Handle administrative sales tasks and paperwork efficiently.

Skills

Communication skills

Customer service

Sales skills

Interpersonal skills

Lead generation

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM software

Job description

Overview

As an RV Dealership Sales Associate, you will play a vital role in driving sales and providing exceptional customer service to our clients. You will assist customers in finding the perfect RV to meet their needs, guiding them through the sales process from initial inquiry to final purchase. This position requires excellent communication skills, product knowledge, and a customer-focused mindset to ensure a positive buying experience. This position is 100% commission.

Responsibilities

1. Customer Engagement: Greet customers warmly, actively listen to their needs, and provide expert guidance on RV options, features, and benefits.
2. Product Presentation: Showcase RV units to customers, highlighting key features, specifications, and customization options to match their preferences.
3. Sales Process Management: Manage the sales process from initial contact to closing the deal, including test drives, price negotiation, financing options, and paperwork.
4. Follow-Up: Maintain contact with customers throughout the sales process and after the sale to ensure satisfaction, address any concerns, and encourage referrals.
5. Lead Generation: Proactively reach out to potential customers through various channels, including phone calls, emails, and in-person interactions, to generate leads and drive sales.
6. CRM Utilization: Use dealership CRM system to track customer interactions, manage leads, and follow up on sales opportunities effectively.
7. Product Knowledge: Stay up-to-date on RV models, features, industry trends, and competitive offerings to provide accurate information and recommendations to customers.
8. Team Collaboration: Work closely with sales managers, finance managers, and other dealership staff to coordinate sales activities, resolve customer issues, and ensure a seamless buying experience.
9. Administrative Tasks: Complete sales-related paperwork accurately and efficiently, including sales contracts, finance applications, and vehicle registration documents.
10. Customer Service Excellence: Strive to exceed customer expectations by delivering exceptional service at every touchpoint, fostering long-term relationships and repeat business.

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred).
• Previous sales experience in automotive, RV, or retail sales is advantageous.
• Strong interpersonal skills with the ability to build rapport and trust with customers.
• Excellent communication skills, both verbal and written.
• Enthusiastic and self-motivated with a passion for customer satisfaction and sales success.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Basic computer skills and familiarity with CRM software.
• Valid driver's license and clean driving record.