Rustic Kitchen Server: Guest-First Service Pro

216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre; Pennsylvania; On-site; USD 17,000 - 22,000; Full time

Job summary

216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre is seeking a guest service associate for a fast-paced food and beverage environment. You will greet guests, present menus, explain specials, take orders, and serve meals using the POS system to ensure accuracy and guest satisfaction.

This role requires being at least 18 with a high school diploma or GED; willingness to work shifts up to 8 hours; and a strong commitment to friendly, compliant service including responsible alcohol

Qualifications

• Must be at least 18 years old and have a high school diploma or GED; or one month related experience and/or training; or equivalent combination of education and experience.
• Knowledge of serving alcoholic beverages and age verification procedures inferred from responsibilities.

Responsibilities

• Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage and wagering.
• Takes guest orders and inputs them using the POS System.
• Serves courses from kitchen and service bars; garnishes and decorates dishes.
• Observes guests to respond to requests and to determine when a meal has been completed.
• Totals bill, presents check, accepts payment, and makes change.
• Checks IDs for guests who appear under 30 when serving alcohol.
• Works shifts up to 8 hours or longer; assists other servers as needed.
• Promotes superior guest service.

Education

High school diploma or GED

Job description

216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre is seeking a guest service associate for a fast-paced food and beverage environment. You will greet guests, present menus, explain specials, take orders, and serve meals using the POS system to ensure accuracy and guest satisfaction.

This role requires being at least 18 with a high school diploma or GED; willingness to work shifts up to 8 hours; and a strong commitment to friendly, compliant service including responsible alcohol