Rural Resource Specialist, PAV

The Primavera Foundation

Tucson (AZ)

On-site

USD 42,000 - 65,000

Full time

14 days+

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Job summary

The Primavera Foundation in Tucson, AZ, is seeking a Rural Resource Specialist to assist veterans and families in securing stable housing through rapid rehousing and supportive services. You will conduct intake, develop housing service plans, coordinate with partners, and maintain accurate records while upholding confidentiality and grant requirements.

This role requires a social services background, strong interview and communication skills, and the ability to work with diverse populations.

Qualifications

Knowledge of issues facing veterans and people who are low income/homeless, including housing, employment, mental and physical health.
Strong interviewing and assessment skills.
Ability to work effectively with program participants, the public, staff and volunteers.
Ability to communicate effectively orally and in writing.
Proficiency with office computer systems and software, including Microsoft Windows, Outlook, Word, Excel, and a web-based database.
Ability to function with minimal supervision.
Ability to accurately track information and services in HMIS.

Responsibilities

Conduct intake/eligibility meetings and determine eligibility based on need and program requirements.
Develop a housing service plan with participants and enter information in the program database.
Assist participants in identifying, applying for, and moving into permanent housing.
Coordinate with the Co-Director to verify service determinations and communicate approvals and follow-up.
Maintain confidentiality and ensure accuracy in data entry and file audits.
Complete monthly reports on participant status and participate in trainings.

Skills

Veterans knowledge, housing issues

Interviewing skills

Communication skills

Office software proficiency

HMIS data entry

Participant engagement

Education

Bachelor’s degree in Social Work or related field

Tools

Microsoft Windows

Outlook

Word

Excel

Web-based database

HMIS system

Job description

About Primavera Foundation

The Primavera Foundation is a non-profit community development organization that has been providing pathways out of poverty and strengthening the Tucson community since 1983, through a variety of programs and services. Project Action for Veterans (PAV) offers housing assistance (rapid rehousing and homeless prevention) and supportive services to Veterans and their families who are homeless or about to become homeless who “but for” this assistance would continue to be or become homeless. The program serves Veterans living in Pima, Cochise, Graham, Greenlee, and Santa Cruz counties, and follows the policies and regulations of the Supportive Services for Veteran Families (SSVF) funding from the U.S. Department of Veterans Affairs. PAV is accredited by CARF for Rapid Rehousing and Homelessness Prevention Programs.

About Primavera Foundation

About The Role

Rural Resource Specialist focuses mainly on assisting with the successful transition to/with necessary housing for these veterans and their families. The successful candidate will be a culturally-sensitive social services professional who has a positive influence on others, thrives on successfully facilitating processes, works at a faster-than-average pace, is extremely disciplined, detail-oriented, and results-oriented, sets high standards for self and others, and demonstrates top-notch planning and coaching skills.

Location: Sierra Vista, AZ

Responsibilities

DUTIES AND RESPONSIBLITIES

Caseload Responsibilities

Conducts intake/eligibility meeting and completes eligibility forms to determine eligibility based on need and program requirement
Develops a housing service plan with participants and enters all information in program database.
Assists participants in identifying, applying for, and moving into permanent housing.
Works with PAV Co-Director to verify determination of services and communicates approvals and all follow-up with the participant.
Continues to follow up with participants as needed, and continues to conduct ongoing assessment on a periodic basis as per program guidelines, including 90-day re-certifications.
Communicates/coordinates with participant’s other service providers as applicable on a regular basis.
Assists with any applications for mainstream benefits, status of application, and benefits received. This can include attending meetings as an advocate for the participant.
Contacts participant and conducts a process for participant exit when services are complete.
Ensures that 85% of Rapid Rehousing and 95% of Prevention households served exit with permanent housing.
Completes monthly reports on status of participants on caseload.
Registers all veteran participants for the SSVF satisfaction survey.
Participates in VA and, HMIS training, and other agency trainings as requested.
Participates in monitoring and evaluation activities including record reviews.

Other Responsibilities

Ensures that participant files are properly maintained, meeting grant and confidentiality requirements.
Maintains a 95% accuracy rate on data entry and file audits.
Ensures confidentiality of participant information.
Maintains statistical data as required by grant funding sources.
Adheres to all contractual agreements related to resource and case management services.
Attends meetings with partnering agencies as scheduled.
Attends agency meetings as required such as All Staff and quarterly resource specialist meetings.
Performs other related duties as requested/assigned by leadership.
Demonstrates adherence to Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership.
Other duties as assigned by leadership

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of issues facing veterans and people that are low income/homeless, including housing, employment, mental and physical health.
Strong interviewing and assessment skills.
Ability to work effectively with program participants, the public, staff and volunteers.
Ability to communicate effectively and accurately orally and in writing.
Proficiency with office computer systems and software, including Microsoft Windows, Outlook, Word Excel, and a web-based database.
Ability to function with minimal supervision.
Ability to accurately track information and services in HMIS.

Minimum Qualifications

Bachelor’s degree in Social Work or related field
Minimum of three years of work experience in social services program providing case management services
One-year experience working with people who are low income or homeless and/or veterans
Note: A combination of relevant education and professional experience may be considered in lieu of degree.
First Aid/CPR certification, or ability to obtain
Level 1 fingerprint clearance card, or ability to obtain
Background checks
Must have reliable transportation, a valid driver’s license, a clean driving record, and proof of insurance coverage

Preferred Qualifications

Military veteran or veteran family member
One-year experience working in the multi- family housing field
Bilingual (English/Spanish)
Experience conducting home visits
Experience working in a program providing rent assistance.
One-year experience and demonstrated proficiency with web-based database program(s).

PHYSICAL ENVIRONMENT/CONDITIONS

Office environment with moderate office noise levels.
Ability to meet with participants in office setting and facilitate deskwork processes on full workday basis.
Visual acuity and hand dexterity to discern information, complete records and reports, and data enter information into computer systems.
Ability to lift 25 pounds
Ability to travel to other locations as needed for outreach to property managers, meetings, events, etc.