Rural Health Clinic Manager (RHC)
Southwest Arkansas Regional Medical Center (SWARMC) | Hope, Arkansas
Lead Our Team. Improve Patient Care. Make a Difference in Rural Healthcare.
Southwest Arkansas Regional Medical Center is seeking an experienced, motivated, and results-driven Rural Health Clinic (RHC) Manager to lead the daily operations of our Rural Health Clinic. This is an exciting opportunity for a healthcare professional who is passionate about patient care, team development, operational excellence, and serving the healthcare needs of our community.
What You'll Do
- Lead Daily Operations: Oversee the daily operations of the Rural Health Clinic, ensuring efficient workflows, high-quality patient care, and a positive patient experience.
- Manage Staffing: Ensure appropriate staffing levels across clinical and non-clinical departments while promoting teamwork, accountability, and employee engagement.
- Drive Performance: Review operational and financial reports, monitor key performance indicators, identify opportunities for improvement, and submit required monthly, quarterly, and annual reports.
- Collaborate with Providers: Meet regularly with providers to review performance, evaluate trends, address operational concerns, and identify opportunities to improve clinic performance.
- Promote Operational Excellence: Monitor clinic activities and staff performance to identify opportunities to improve efficiency, productivity, and service delivery.
- Support Compliance and Accreditation: Maintain knowledge of applicable Quad A accreditation standards and help ensure the clinic remains prepared for accreditation and regulatory requirements.
- Build Strong Relationships: Communicate and collaborate effectively with clinic staff, physicians, administrative leadership, and outside consultants to support organizational goals.
- Lead with Professionalism: Demonstrate initiative, sound judgment, self-direction, accountability, and a commitment to continuous improvement.
- Provide Clinical Support: Assist with nursing duties in the clinic as needed to support patient care and clinic operations.
What We're Looking For
Education
- Bachelor's degree in nursing or graduation from an accredited school of nursing.
Licensure
- Current RN or LPN license required.
Experience
- At least five years of management experience, preferably in a healthcare setting.
- Experience in clinic operations, staff supervision, performance improvement, and healthcare reporting is highly desirable.
Required Skills And Competencies
- Strong leadership, organizational, and communication skills.
- Ability to analyze operational and financial reports and identify opportunities for improvement.
- Excellent interpersonal skills and the ability to work collaboratively with providers, staff, and hospital leadership.
- Strong problem-solving, time-management, and decision-making abilities.
- Knowledge of healthcare compliance, accreditation, and quality improvement practices.
- Ability to manage competing priorities while maintaining a professional and patient-focused approach.
Certifications
- Basic Life Support (BLS).
- CPI or COAP certification within three months of hire, as applicable to the position and facility requirements.
Why Join SWARMC?
We offer a competitive compensation package with multiple benefit options, including 401(k) retirement savings with company matching available.