Clinic Manager

Vernovis, Ltd.; La Grande (OR); On-site; USD 59,000 - 81,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Flexible Spending Account (FSA) / HSA

401K Plan with Roth options

Paid Time Off

Employee Assistance Program

Gym/Wellness facilities

Job summary

Vernovis, Ltd. is seeking a Clinic Manager to lead operations, coordinate care, and optimize administrative workflows in a busy healthcare setting. You will oversee staff performance, scheduling, and policy implementation to ensure high-quality patient care and compliance with regulations.

The role requires a healthcare administration background, leadership experience, and knowledge of CPT/ICD-10 coding. You will manage budgets, confidentiality, and staff development while ensuring a safe

Qualifications

• Bachelor’s degree in healthcare administration or related field.
• BLS certification preferred.
• Coding certification preferred.
• 5+ years of experience in a clinic or healthcare setting.
• 2+ years leadership, supervisory, or lead role experience.

Responsibilities

• Oversee and evaluate the performance of clinic employees and providers, including recruitment, training, orientation, discipline, and ongoing development to build a competent and motivated team.
• Act as the primary liaison and communication channel between providers, hospital administration, and clinic staff to promote coordinated patient care and operational alignment.
• Manage all clinic and provider scheduling, including coordinating locum tenens support to ensure uninterrupted clinical services.
• Handle patient complaints, concerns, and grievances with professionalism and sensitivity, promoting patient satisfaction and equitable treatment.
• Implement, monitor, and enforce clinic policies, procedures, and workflows, recommending improvements to enhance operational efficiency and quality of care.
• Ensure the clinic environment is maintained in a clean, safe, and compliant manner; oversee annual inventory management, equipment maintenance, and timely reporting of facility issues.
• Prepare, manage, and monitor the clinic budget, track expenditures against financial goals, and provide detailed financial, personnel, and quality management reports to senior leadership.
• Maintain strict confidentiality of all patients, clinic, and hospital information, upholding legal and ethical standards including patient privacy and civil rights.
• Lead and participate in ongoing staff education, in-service training, and professional development to keep the team current with industry best practices, Rural Health Clinic regulations, and Medical Home standards.
• Utilize knowledge of CPT and ICD-10 coding to support accurate clinical documentation and billing processes, assisting medical staff as needed.

Skills

Leadership experience

Communication skills

HIPAA knowledge

EHR systems

Coding knowledge

Staff development

Budget management

Education

Bachelor’s degree in healthcare administration, Business Management, or related field

Job description

The Clinic Manager leads the clinic by facilitating effective communication and collaboration among healthcare providers, hospital administration, and clinic staff to ensure smooth and efficient clinic operations. This position is responsible for overseeing all operational, financial, and human resource functions of the clinic, guaranteeing compliance with healthcare regulations and organizational policies.

The Clinic Manager ensures a high standard of patient care and satisfaction through efficient workflow management, staff performance monitoring, and maintaining a safe and well-equipped clinical environment.

Qualifications:

• Bachelor’s degree in healthcare administration, Business Management, or related field.
• BLS (Basic Life Support) certification preferred.
• Coding certification preferred.
• 5+ years of experience in a clinic or healthcare setting required.
• 2+ years leadership, supervisory, or lead role experience required.

Primary Duties and Responsibilities:

• Oversee and evaluate the performance of clinic employees and providers, including recruitment, training, orientation, discipline, and ongoing development to build a competent and motivated team.
• Act as the primary liaison and communication channel between providers, hospital administration, and clinic staff to promote coordinated patient care and operational alignment.
• Manage all clinic and provider scheduling, including coordinating locum tenens support to ensure uninterrupted clinical services.
• Handle patient complaints, concerns, and grievances with professionalism and sensitivity, promoting patient satisfaction and equitable treatment.
• Implement, monitor, and enforce clinic policies, procedures, and workflows, recommending improvements to enhance operational efficiency and quality of care.
• Ensure the clinic environment is maintained in a clean, safe, and compliant manner; oversee annual inventory management, equipment maintenance, and timely reporting of facility issues.
• Prepare, manage, and monitor the clinic budget, track expenditures against financial goals, and provide detailed financial, personnel, and quality management reports to senior leadership.
• Maintain strict confidentiality of all patients, clinic, and hospital information, upholding legal and ethical standards including patient privacy and civil rights.
• Lead and participate in ongoing staff education, in-service training, and professional development to keep the team current with industry best practices, Rural Health Clinic regulations, and Medical Home standards.
• Utilize knowledge of CPT and ICD-10 coding to support accurate clinical documentation and billing processes, assisting medical staff as needed.

Skills and Abilities:

• Strong organizational skills and the demonstrated ability to effectively lead multiple projects and teams
• Excellent interpersonal & communication skills to build rapport with clinical and administrative staff, providers, and patients; communicates clearly in fast-paced and sensitive healthcare environments.
• Able to establish priorities and coordinate work activities of self and staff.
• Able to identify problems and recommend solutions.
• Must possess the ability to work with and respect highly confidential information. Understands and upholds HIPAA regulations and internal policies to protect sensitive patient and clinic information.
• Skilled in EHR systems, Microsoft Office, and clinic scheduling tools.

Physical Demands and Work Environment:

• Ability to lift or carry objects weighing up to 25 pounds.
• Requires periods of sitting, standing.
• Requires frequent use of computer and telephone
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone
• Occasional exposure to blood, body fluids or tissue, communicable diseases, chemicals, including but not limited to sticks or cuts by needles and other sharp items. Employee eligible for Hepatitis B Vaccination if desired.
• Must be able to perform the primary duties and responsibilities of the job with or without reasonable accommodation.

Expectations for All Employees

Support the organization’s mission, vision and values by adhering to the?behavioral standards of the organization. Comply with all laws and regulations affecting the organization. Be familiar with and adhere to the Personnel Policy Manual and the Code of Conduct and support the organization's Compliance Program.? Effective communication skills and the ability work effectively with people from various backgrounds are critical.

Compensation:

$42.76-$58.94 per hour,DOE

Vision

Quality health care is our mission. Patients are our passion.

• Health Insurance
• Vision Insurance
• Flexible Spending Account (FSA and Health Savings Account (HSA) Options
• 401K Plan with Roth Options
• 401K 3% employer match and a 2% base non-elective employer contribution
• Eligibility for company-paid benefits such as life insurance and long-term disability, subject to applicable waiting periods
• Option to elect Supplemental employee, spouse, and child life insurance
• Paid Time Off (PTO)
• Access to the Employee Assistance Program
• Discounts: available for meals in the cafeteria and over-the-counter pharmacy items
• Exercise/Fitness Facility: access to the Rehab Therapy Fitness Center for the employee and dependents