Rural Clinic Operations Associate – Launch & Credentialing

Pharmacy First Health; Washington; On-site; USD 55,000 - 85,000; Full time

Job summary

Pharmacy1st Health is building the clinical infrastructure for rural America by transforming independent pharmacies into integrated care delivery hubs. The Associate, Clinic Operations will support the launch and ongoing operations of Pharmacy1st’s clinic network in Washington, DC and beyond.

This hands-on role reports to the Senior Director, Clinic Operations and focuses on credentialing, licensing, documenting operating procedures, and ensuring site readiness so clinics can see patients

Qualifications

• 1–4 years of experience in healthcare operations, clinic administration, project management, consulting, healthcare services, or a related role.
• Strong organizational skills and ability to manage multiple workstreams at once.
• Close attention to detail, especially with licensing, credentialing, deadlines, and documentation.
• Strong written and verbal communication skills.
• Ability to work across multiple teams and follow up consistently.

Responsibilities

• Coordinate credentialing and enrollment for physicians, nurse practitioners, and other clinical providers.
• Track provider applications, required documents, licenses, certifications, malpractice coverage, and payer enrollment status.
• Escalate delays or missing documentation that could affect clinic launch timelines or billing readiness.
• Support clinic licensing, registrations, and state-level regulatory filings.
• Coordinate required documentation for clinic openings, renewals, and updates.
• Track deadlines for licenses, permits, renewals, inspections, and required filings.
• Help maintain a centralized database of clinic and provider licenses, as well as regulatory documents.
• Assist in preparing new clinics for launch, including staffing, credentialing, licensing, EHR setup, supplies, workflows, and billing readiness.
• Document action items and follow up with owners to ensure execution.
• Support troubleshooting of issues escalated from clinic sites.
• Create and maintain standard operating procedures for clinic operations.
• Document workflows for provider onboarding, patient scheduling, clinic opening, referrals, lab coordination, and pharmacy-clinic handoffs.
• Develop repeatable clinic launch and operating playbooks.
• Ensure key documents are organized, up to date, and accessible to relevant teams.
• Identify opportunities to improve consistency across clinic sites.
• Work with clinic operations, clinical leadership, pharmacy operations, HR, legal, compliance, billing, finance, and external vendors.

Skills

Organizational skills

Communication skills

Cross-functional collaboration

Attention to detail

Problem solving

In-house flexibility

Job description

Pharmacy1st Health is building the clinical infrastructure for rural America by transforming independent pharmacies into integrated care delivery hubs. The Associate, Clinic Operations will support the launch and ongoing operations of Pharmacy1st’s clinic network in Washington, DC and beyond.

This hands-on role reports to the Senior Director, Clinic Operations and focuses on credentialing, licensing, documenting operating procedures, and ensuring site readiness so clinics can see patients