Runway-Ready Sales Floor Associate

Nordstrom, Inc.; Durham (NC); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

401k

Job summary

Nordstrom Rack is seeking a team member to deliver a quick, friendly customer experience while moving across store areas to keep the floor clean and stocked. You’ll assist at checkout, help customers find deals, and support fitting rooms to ensure a smooth shopping experience.

The role requires effective communication, initiative, and the ability to work a flexible schedule across a fast-paced environment with a strong emphasis on customer service and teamwork.

Qualifications

• Customer service orientation and friendly approach.
• Ability to multitask in a fast-paced retail environment.
• Comfort with operating a POS system and handling transactions across platforms.

Responsibilities

• Keep the sales floor organized and runway ready through merchandising and straightening.
• Assist customers at the register and across platforms (in-store, online, mobile).
• Support fitting rooms by greeting customers and returning clothing to the floor.
• Maintain a clean, clutter-free customer experience and restock as needed.
• Ensure stockrooms are organized and merchandise is checked in and properly ticketed.
• Demonstrate familiarity with store technology and systems.
• Adhere to operational, merchandise and asset protection standards.
• Promote Nordstrom Rewards program to customers.

Skills

Customer service

Teamwork

Communication

Adaptability

Tools

POS system

Cashiering

Job description

Nordstrom Rack is seeking a team member to deliver a quick, friendly customer experience while moving across store areas to keep the floor clean and stocked. You’ll assist at checkout, help customers find deals, and support fitting rooms to ensure a smooth shopping experience.

The role requires effective communication, initiative, and the ability to work a flexible schedule across a fast-paced environment with a strong emphasis on customer service and teamwork.