RunOps Support - Platform and Infra

AI Trainer Jobs; United States; Remote; USD 34,000 - 69,000; Full time

Job summary

AI Trainer Jobs in the United States is seeking a RunOps Support - Platform and Infra reviewer to assess AI outputs from our operations workflows. This remote contractor role focuses on grading workflow correctness, tone, policy adherence, and escalation logic.

You will document next steps for the modeling team and help calibrate reviewers. Requires direct experience with RunOps-style platforms; flexible, async availability of around 10 hours per week, and the ability to work across multi-page

Qualifications

• Direct working experience in runops support platform and infra specialist operations on real teams for RunOps Support - Platform and Infra work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.

Responsibilities

• Review AI outputs against current runops support platform and infra specialist operations workflows, playbooks, and firm policy for RunOps Support - Platform and Infra assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

RunOps Platform

Tools

AI tooling

Job description

About the role

RunOps Support - Platform and Infra is a remote review track for evaluating AI outputs across runops support platform and infra specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.
RunOps Support Platform and Infra specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.
Judge tool-use tasks and enterprise agent behavior. Operational judgment is the skill.

Responsibilities

• Review AI outputs against current runops support platform and infra specialist operations workflows, playbooks, and firm policy for RunOps Support - Platform and Infra assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.

Role details

Track Operations & business review Work model Remote Independent specialist contractor Compensation Hourly rate confirmed after the interview process. Eligible from US

What you should bring

• Direct working experience in runops support platform and infra specialist operations on real teams for RunOps Support - Platform and Infra work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Role signals

Example tasks

• Grade a model's response to a real runops support platform and infra specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Useful experience

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Compensation and schedule

Hourly rate confirmed after the interview process.
Expected arrangement: contractor , with program-defined task volume and review pacing. Placement depends on current program demand and reviewer confirmation.

Skills used in matching

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• RunOps Support Platform and Infra specialist operations