Runner / Busser - New Haven

Sally’s Apizza; New Haven (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the culinary field is seeking a dedicated Food Runner/Busser to enhance the dining experience for guests. In this dynamic role, you will ensure that food is delivered promptly and that dining areas are kept clean and organized. With a focus on exceptional service, you will be part of a team that values quality and tradition. This position offers opportunities for growth and development within a company that prides itself on its commitment to guest satisfaction and employee training. If you are passionate about hospitality and eager to contribute to a vibrant team, we want to hear from you!

Benefits

Dental Insurance

Flexible schedule

Health insurance

Paid sick time

Referral program

Vision insurance

Qualifications

• Strong customer service skills and attention to detail are essential.
• Prior experience as a runner/busser is a plus.

Responsibilities

• Provide exceptional service by delivering food promptly and professionally.
• Maintain cleanliness and organization in dining areas.

Skills

Customer Service Skills

Attention to Detail

Oral Communication

Education

High School Diploma

Job description

Sally's Apizza, renowned for its New Haven Style Apizza since 1938, is expanding our locations and corporate team nationwide! Famous for our distinctive tomato sauce and chewy, crispy crust with an iconic oven-kissed char, Sally’s draws pizza fans from around the world. We hand-craft authentic pizza in custom-designed ovens, using the original recipes. With a commitment to sharing exceptional pizza with all, we're on a mission to spread our passion far and wide.

With Sally's growth, comes new opportunities from management to corporate roles. We offer coaching, training, and promotion within, giving you a path to pursue your future career goals.

DESCRIPTION & RESPONSIBILITIES

As a Food Runner/Busser (Floor Support), you will provide an amazing dining experience for our guests by delivering food in a prompt and professional manner.

As the Floor Support as a runner/busser you will ….

• Provide exceptional service at all times by following Sally’s Steps of Service:
  • Pull and arrange tables and chairs for guests as needed.
  • Ensure tables are cleared, cleaned, and reset throughout service.
  • Ensure plated food and pies leave the kitchen quickly.
  • Carefully match food items to the correct orders.
  • Greet each table and serve, using the correct seat positions on the ticket.
• Maintain attention to the flow of traffic in all dining areas.
• Perform ongoing cleaning of workstations.
• Perform restroom checks throughout service.
• Support FOH in other duties as needed.
• Comply with all food and beverage regulations.
• Stay focused and nurture an excellent guest experience.
• Complete any and all side work assigned in a timely manner.
• Assist in maintaining a clean and sanitary workplace.
• Adhere to all company policies, procedures, and sanitation guidelines.

ROLE COMPETENCIES

Language

• English
• Basic Spanish (preferred but not required)

Experience

• Strong customer service skills
• Prior Running/Bussing experience is a plus

Attention To Detail

• Taking responsibility for a thorough and detailed method of working.

Organizational Awareness

• Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities.

Oral Communication

• Shaping and expressing ideas and information in an effective manner.

Integrity

• Upholding generally accepted social and ethical standards in job-related activities and behaviors.

Work Environment

• Ability to stand, walk, bend for extended periods, and lift up to 25 lbs.
• Constant reaching, turning, and twisting.

SALARY & BENEFITS

• $16-$20 / Including Tip Credit
• Weekly Pay!

Benefits are available for full-time positions!

• Dental Insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Referral program
• Vision insurance

SALLY’S CORE VALUES

Obsession for Apizza: True passion for the uncompromised quality and tradition of New Haven Apizza. Strive for excellence and bring your personal best to work every day.

Commitment to Our Guests: Demonstrate warmth and care while creating memorable moments of hospitality for all guests.

Strength of Character: Take pride in your job and use your best judgment to do what is right and fair even when no one else is looking.

We Are Hungry: We are a teaching company filled with people who are hungry for knowledge and growth. Our hunger is insatiable, and we crave honest feedback to strengthen our skills and hold each other accountable.