RUNCenter Associate (Part-Time)

New York Road Runners; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established community organization is seeking a motivated RUNCenter Associate to enhance the runner experience. This part-time role involves supporting bib distribution, assisting with event operations, and providing exceptional customer service. Ideal candidates will demonstrate a passion for running and community engagement. Join a vibrant team dedicated to promoting health and wellness through running. This opportunity offers a chance to contribute to significant events while fostering connections within the running community.

Qualifications

• 1 year of customer service experience preferred.
• Prior event or fitness experience is a plus.

Responsibilities

• Assist with bib assignment and distribution.
• Provide excellent customer service to all runners.
• Support day-to-day RunCenter operations.

Skills

Customer Service

Microsoft Office Suite

Attention to Detail

Communication Skills

Flexibility

Proactivity

Organizational Skills

Multi-lingual Skills

Education

High School Diploma

Job description

Join to apply for the RUNCenter Associate (Part-Time) role at New York Road Runners

5 days ago Be among the first 25 applicants

Join to apply for the RUNCenter Associate (Part-Time) role at New York Road Runners

About NYRR

New York Road Runners (NYRR) was founded in 1958 when a small group of passionate runners vowed to bring running to the people, and has grown from a local running club into the world’s premier community running organization. NYRR’s mission is to help and inspire through running, aiming to empower people of all ages and abilities to improve their health and well-being through the power of running and fitness.

Description

About NYRR

New York Road Runners (NYRR) was founded in 1958 when a small group of passionate runners vowed to bring running to the people, and has grown from a local running club into the world’s premier community running organization. NYRR’s mission is to help and inspire through running, aiming to empower people of all ages and abilities to improve their health and well-being through the power of running and fitness.

NYRR’s year-round offerings of races, community events, programs, and training resources provide hundreds of thousands of people with the motivation, know-how, and opportunities to start running and keep running for life. NYRR’s premier event, the famed TCS New York City Marathon, attracts the world’s top professional runners and committed amateurs alike, while also raising millions of dollars annually for charity and driving economic impact for New York City. NYRR is equally committed to the runners of tomorrow, passionately providing youth fitness programs that educate and inspire children in underserved communities in New York City, nationwide, and around the world.

Headquartered in New York City, NYRR is a 501(c)(3) organization. To learn more, please visit www.nyrr.org.

At New York Road Runners, we are committed to building an inclusive, diverse workplace by finding the best candidate for the job. We understand that skills come from a variety of different backgrounds. Checking off every single requirement on our job description is not necessary to apply. If you think you are a good fit and have a passion for the work we do, please submit your application. We are eager to learn about your experience and skills! You may be the right candidate for this or other open positions.

New York Road Runners is an Equal Opportunity Employer

About The Department

Strategic Partnerships is responsible for developing revenue-generation partnerships from corporate and community-based organizations and managing those relationships. Partnerships vary from year-round engagement to specific races and events. They work closely with all of NYRR’s departments to develop programs that maximize revenue opportunities and ensure NYRR’s partners’ objectives are met. Licensing & Merchandising provides merchandising services to every area of the company. Internal merchandising services include managing the development of all weekly race premiums, premiums for programs, development and distribution of staff clothing and any all-product needs for the organization.

Runner Products supports the training, racing and community experience of our runners – through classes, seminars, and customized training programs. The team also provides experiences to enhance the runner’s engagement with the running community and their experience at NYRR events, including race photography and ticketed events. The Runner Services team is the information source for our runner, serving for a conduit of information and an advocate for NYRR’s runner-first philosophy. NYRR’s Charity Programs include more than 600 Official Charity Partners whose runners raise over $70 million annually. NYRR’s ITO Program operates in 100+ countries, and across 6 continents, and brings more than 15,000 international runners across the finish line at the TCS NYC Marathon.

About The Position

NYRR is seeking an adaptable, outgoing, motivated, and experienced RunCenter Associate to provide support with bib assignment/distribution, premium distribution, general runner inquiries and help with day-to-day RunCenter operations. The individuals in this role will be responsible for treating each runner with the utmost respect and dignity while doing his/her best to help find solutions while promoting the NYRR brand and mission. While this role will be primarily based at the RunCenter, the position will also require support at larger NYRR events. There will be additional opportunities to assist with various events across the organization, providing a well-rounded experience in all facets of our event operations.

Job Responsibilities (primary And Secondary Duties)

• Demonstrate passion and commitment to the NYRR brand and core values: vision, excellence, teamwork, passion, innovation, challenge.
• Set the standard for excellence in customer service through leading by example and holding the team accountable.
• Participate in morning meetings or check in at the start of each shift to learn your assigned roles and pertinent RunCenter and organizational information.
• Assign race bibs using NYRR registration system and distribute race premiums.
• Track race premium inventory by performing daily inventory counts.
• Assist with event set-up and day-to-day RunCenter Operations.
• Assist runners with race registration, membership and other transactions.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments.
• Be a brand ambassador! Create a fun experience through positive runner interactions.
• Demonstrate passion and commitment to the NYRR brand and core values: vision, excellence, teamwork, passion, innovation, challenge.
  
  

Experience

Job Requirements:

• 1 year Customer Service experience preferred
• Prior event, race day or fitness experience is a plus but not required
  
  

Skills And Attributes

• Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook)
• Strong attention to detail
• Excellent written and verbal communication skills Strong attention to detail
• Punctual and dependable with a strong work ethic.
• Must be flexible, proactive, and organized.
• Must be available to work weekends and all larger NYRR events: NYC United Half, RBC Brooklyn Half & TCS New York City Marathon.
• Professionally able to handle escalated customer service or personnel issues while upholding NYRR values.
• Passion for NYRR, community events, fitness, or running culture.
• Must be self-motivated, results oriented; ability to manage multiple priorities and deadlines
• Multi-lingual skills a plus
  
  

Physical Requirements

• Must be able to lift up to 25 lbs.
  
  

Hourly Rate: $22.00

NYRR requires all employees to be vaccinated against COVID-19 unless approved for a medical or religious exemption.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Education and Training

Referrals increase your chances of interviewing at New York Road Runners by 2x

Sign in to set job alerts for “Parttime Associate” roles.

P/T Retail Store Associate - New York Broadway, 6508, New York City, NY

Retail Associate, SEAS - Flushing Queens

P/T Retail Store Associate - New York Spring Street, 6524, New York City, NY

P/T Retail Store Associate - Fifth Ave New York, 6525, New York City, NY

Seasonal Retail Store Associate - New York Broadway, 6508, New York City, NY

P/T Retail Store Associate - Fulton Street, 6559 New York City NY

Retail Associate Part-Time - Eataly Soho

Seasonal Retail Store Associate - New York Spring Street, 6524, New York City, NY

Temporary Sales Associate, Part-Time - SOHO

P/T Retail Store Associate - Kings Plaza Mall, 6561, Brooklyn NY

Retail Part Time Store Associate, Fabletics (Flatiron - New York, NY)

Sales Associate, Part-Time - Bloomingdale's 59th Street

Temporary Sales Associate, Part-Time - Williamsburg

P/T Retail Store Associate - Queens Center, 6540, Elmhurst, NY

Sales Associate (Part-Time) - Upper East Side

M&M'S New York - Temporary Retail Associate

Sales Associate (Part-Time) - Rockefeller Center

Store Associate - Jersey Gardens, Elizabeth, NJ

Part-Time Box Office Associate - Temporary

Retail Customer Service Associate II - Returns & Exchanges

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.