RUCKUS Distribution Account Manager

Belden Inc.; Cornelius (NC); On-site; USD 160,000 - 240,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Life and accidental death insurance

401(k) plan

Participation in Incentive Plan

Eleven paid holidays in a full year

Two weeks paid vacation (prorated)

Other leave options

Job summary

Belden Inc. is seeking a Distribution Account Manager to lead distributor relationships across North America. You’ll report to the VP of Global Distribution, manage partners, and collaborate with Channel and End-User teams to drive revenue and service excellence.

The role emphasizes strategic initiatives, operational efficiency, and strong communication with distributors, resellers, and partners in a fast-paced networking environment.

Qualifications

• Minimum of 3 years' distribution and channel relationship experience.
• Familiarity with indirect sales models and distributors/partners.

Responsibilities

• Oversee business operations through distribution partners and drive success with distributors and sales teams.
• Identify strategic initiatives to differentiate Ruckus Networks and grow revenue with distributors.
• Serve as primary operational contact for distributors and address inquiries promptly.
• Resolve portal access, login issues, and CPQ license concerns for distributors.
• Communicate program details and aid distributors in training and certifications.
• Coordinate pipeline management and supply with distribution.
• Prepare QBRs/ROI reports and support distribution-focused presentations.
• Promote distributor marketing events and follow up to maximize sales conversions.
• Evaluate and streamline workflows to ease business for distributors.

Skills

Distribution management experience

Distributor/channel mindset

Operational acumen

Service & support excellence

Communication & clarity

Data & system discipline

Motivation & integrity

Job description

Innovation Starts With You

Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us.

Innovation Starts With You

Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us.

Together, we are shaping the future of digitization and paving the way for the next generation of innovation.

Ruckus Networks, now part of Beldenn, is seeking a highly qualified Distribution Account Manager to join our team. This role will be responsible for managing distribution relationships within North America. The ideal candidate resides in the Chicago area or Midwest region of the United States.

For the hard-working people in the world’s most demanding industries, “good enough” networking isn’t good enough. They need networks that meet their organization’s exact needs. Ruckus builds and delivers purpose-driven networks that perform in the toughest environments. Together with our trusted go-to-market partners, we empower our customers to deliver exceptional experiences to the guests, students, residents, citizens, and employees who are counting on them. If you’re passionate about sales and building positive relationships, this is the role for you!

Key Responsibilities

• The Distribution Account Manager will oversee all business operations through assigned distribution partners. Reporting to the Vice President of Global Distribution, the individual will manage, develop, and drive the success of distributors, collaborating closely with local Channel and End-User sales teams.


• The successful candidate will identify and execute strategic initiatives to distinguish Ruckus Networks and generate incremental revenue through distributors, facilitating effective adoption and growth of both new and existing products. A specific emphasis will be placed on supporting distributors in recruiting and developing new distribution-managed resellers.


• Operational Efficiency: Serve as the primary operational contact for assigned distributors, promptly addressing inquiries to maintain seamless collaboration.


• System Expertise: Resolve platform-related issues faced by distributors, including portal access, login troubleshooting, and CPQ matters such as license allocation.


• Program Adoption & Enablement: Clearly communicate program details, provide progress updates, and assist distributors in accessing necessary training and certifications.


• Channel Pipeline Optimization: Coordinate pipeline management and supply requirements in partnership with distribution.


• Business Insights Enhancement: Prepare reports for Quarterly Business Reviews (QBRs) and ROI analyses and contribute to distribution-focused presentations for internal and external audiences.


• Channel Marketing Support: Promote high attendance at distributor marketing events and ensure thorough follow-up to maximize sales conversions.


• Process Streamlining: Evaluate and refine operational workflows, document improvements, and facilitate ease of business for distributors.

Required Qualifications

• Distribution Management Experience: Minimum of 3 years' experience in distribution and channel relationship building/partner management, preferably within the technology sector and involving Distributors, Resellers, System Integrators, alliances, and strategic partners.


• Distributor/Channel Mindset: Comprehensive understanding of indirect sales models and the pivotal role of distribution partners in the technology ecosystem; ability to articulate and align business strategies from both the distributors and Ruckus solution perspectives.


• Operational Acumen: Demonstrated proficiency in complex internal systems (such as Salesforce CRM and Partner Portals) and strong process improvement skills.


• Service & Support Excellence: Proven capability to manage a high volume of diverse inquiries, maintaining responsive liaison to ensure partner satisfaction.


• Communication & Clarity: Exceptional written and verbal communication skills, with the ability to explain intricate program details and operational procedures effectively.


• Data & System Discipline: Experience in sales data management, pipeline maintenance, and use of reporting tools for business review purposes.


• Motivation: Strong motivation and integrity, complemented by interpersonal, project management, negotiation, change management, problem-solving, and process management expertise.

Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $160,000 - $240,000.

Benefits

• medical, dental, and vision plans


• life and accidental death insurance


• 401(k) plan


• participation in the Company’s Incentive Plan


• eleven paid holidays in a full calendar year


• two weeks of paid vacation (prorated based on start date)


• other leave options

Let’s Create Possibilities Together

Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.