RTV Clerk

Elijahhouseliving; Phoenix (AZ); On-site; Confidential; Full time

Benefits offered by this job

Health benefits (medical/dental/vision

401(k)

Job summary

Costco Wholesale in Phoenix, AZ, is seeking a Returns/ RTV associate responsible for inspecting damaged goods, obtaining vendor return authorizations, and shipping items back to vendors for credit while delivering a high level of member service.

The role involves checking and logging items, preparing shipping documents, organizing the RTV area, and assisting in other warehouse duties as needed. Open availability is required and full benefits are offered.

Qualifications

• Must be able to work in the United States and have legal authorization to work.

Responsibilities

• Check in damaged and defective merchandise and log into Non-Saleable Inventory.
• Obtain vendor return authorization and create shipping documents.
• Package, weigh, and ship items back to vendors for credit or destroy for credit.
• Wrap pallets and secure goods for safe moving.
• Assist with department duties and other warehouse areas as needed.
• Help members load large items and provide product status information.
• Follow safety procedures and properly dispose of hazardous materials.

Job description

Job Description

California applicants: Please click here to review the Costco Applicant Privacy Notice.

The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.

Position Summary

Checks damaged, deleted, and defective goods to Return-to-Vendor inventory in the computer. Obtains vendor return authorization for items and ships out. Provides a high level of member service.

Job Duties

• Checks in damaged and defective merchandise by keying to Non-Saleable Inventory. Stocks on RTV area shelves. Observes items for leaks and jagged edges, handles carefully, stores appropriately, and follows safety procedures.
• Researches item return disposition. Contacts buyers regarding vendor return negotiations. Notifies management regarding vendor damage & destroy or shrink issues.
• Obtains return authorization from Vendor and creates shipping document on computer. Packages, weighs, ships items back to Vendor for credit or destroys for credit according to Vendor.
• Keys salvage and salvage-for-credit merchandise with Inventory Auditor and staff-level Manager. Wraps pallets of keyed merchandise with plastic film for safe moving and handling.
• Distributes, logs, collects, and keys destroyed merchandise sheets from membership, front end, produce, and RTV. Throws away trash merchandise while manager compares to destroyed merchandise sheet and signs off.1
• Documents and tracks out-for-repair items.
• Cleans and organizes the area consistently. Organizes goods, secures lock up items, locks RTV when unattended and follows security procedures.
• Learns other positions in the department. Assists with receiving and other areas of the department as needed.
• Helps members to load large items in their cart and auto, directs members to products, relates product status knowledge.
• Ensures proper cleanup and disposal of hazardous materials.
• Ability to operate vehicles, equipment or machinery.
• Assists with department duties as necessary.
• Assists in other departments of the warehouse as necessary.

For additional information about pay ranges, click here.

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.

Job Description Posting Updated: July 2026 Job Code: 0506