RST Supervisor

Safehouse Security Solutions & Transport; Los Angeles (CA); On-site; USD 55,000 - 90,000; Full time

Job summary

Safehouse Security Solutions seeks a Supervisor to oversee residential and executive protection operations for a high-profile client. You will supervise security personnel, coordinate protective services, and ensure safety, privacy, and continuity of daily life through proactive threat mitigation.

Responsibilities include risk assessments, planning protective movements, coordinating secure transportation, maintaining SOPs, incident reporting, and liaison with law enforcement as needed.

Qualifications

• Valid California Guard Card required.
• All licenses & trainings must be current for self and team.
• First Aid / CPR / AED certifications preferred.

Responsibilities

• Act as primary contact for security team with clear communication and discretion.
• Manage daily activities of security officers to ensure consistent coverage.
• Conduct residential security assessments, vulnerability evaluations, and inspections.

Skills

Team leadership

Threat assessment

Communication

Crisis management

Documentation

Discretion

Education

High school diploma or equivalent

Security/Law enforcement training preferred

Tools

Surveillance systems

Cameras & alarms

Job description

Company Description

Safehouse Security Solutions protects the people, places, and moments that matter most to corporations, celebrities, and VIPs worldwide. Our services span executive protection, event security, secure transportation, and estate management, and every plan is tailored to the client's specific needs and risks. Wherever our clients go, from their homes to the world stage, our elite agents are there with precision and discretion.

The Role: The Supervisor is responsible for overseeing and managing a mix of residential (RST) and executive protection (EP) operations for a high-profile client, supervising security personnel, and ensuring the client's safety, privacy, and continuity of daily life through proactive threat mitigation and coordinated protective services.

DO NOT APPLY IF YOU DON'T HAVE A VALID GUARD CARD OR PRIOR SUPERVISOR EXPERIENCE in RST/EP.

Key Responsibilities:

• Act as the primary point of contact for the security team, maintaining clear communication and discretion.
• Manage the daily activities of assigned security officers and guards to ensure consistent, professional, and effective coverage.
• Conduct residential security assessments, vulnerability evaluations, and routine inspections of properties.
• Establish and enforce access control procedures, including guest screening, household staff coordination, and vendor management.
• Plan and coordinate protective operations for daily movements, public appearances, events, and travel.
• Conduct advance work, site surveys, and threat assessments for locations, venues, and routes.
• Coordinate secure transportation, route planning, and movement logistics for domestic and international travel.
• Develop, implement, and update Standard Operating Procedures and Emergency Response Plans as threats, public exposure, or routines evolve.
• Ensure all Safehouse Policies, SOPs, Emergency Response Plans, and Confidentiality Standards are adhered to at all times.
• Train, mentor, and brief security personnel to maintain readiness and alignment with client needs.
• Monitor team conduct, appearance, and professionalism against Safehouse policy.
• Enforce security policies and procedures, including addressing attire and conduct.
• Oversee the operation of surveillance systems (cameras, alarms) and review footage as needed.
• Respond to and manage incidents, emergencies, and crisis situations, providing leadership and decisive action.
• Complete detailed incident reports, daily activity logs, and postoperative debriefs; review and address reports from every shift.
• Manage work email and respond in a timely manner.
• Coordinate with local law enforcement, emergency services, and external security partners as needed.
• Ensure security equipment, vehicles, and communication systems are operational and properly maintained.
• Keep the security post clean and up to date; communicate with the property management team on items needing attention.

• Maintain strict confidentiality regarding client information, locations, and personal activities.

Required Qualifications:

• Valid California Guard Card.
• Ensures all required licenses and trainings remain current for yourself and the team.
• First Aid / CPR / AED Certification.
• Valid CA Driver License.
• High school diploma or equivalent; additional training in security or law enforcement highly preferred.
• Prior experience supervising or managing security officers/guards.
• Experience in close protection, residential security assessments, and risk assessment in high-stakes environments.
• Skilled in surveillance, situational awareness, attention to detail, and threat analysis.
• Exceptional communication, collaboration, and coordination skills.
• Ability to work in a high-pressure, fast-paced environment, adapt to dynamic situations, and remain calm under pressure.
• Physical fitness and ability to respond quickly to situations.
• Proficiency in detailed documentation and report writing.
• Availability to work flexible schedules, including nights, weekends, and holidays.
• Stellar customer service skills; ability to interact professionally with clients, staff, and the public.
• Maintains excellent attendance and punctuality to all shifts.
• Must agree to a background check.
• Must agree to a drug test.

Preferred Qualifications:

• Experience developing and maintaining Standard Operating Procedures is a Plus.
• Experience coordinating advance work, site surveys, and threat assessments is a Plus.
• Prior experience in executive protection for high-profile or celebrity clients is a Plus.