Residential Security Agent

Keelson Strategic; San Jose (CA); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

Flexible insurance plans (Medical, dental, vision)

Paid sick leave

401(k) company plan

Life Insurance

Job summary

A leading security firm in San Jose is seeking a Residential Security Agent to provide critical support for protective security details. The ideal candidate will ensure the safety of high-profile individuals and interact comfortably with them. Candidates must have relevant security experience, a valid California BSIS Guard Card, and strong customer service skills. This full-time position involves 12-hour shifts with competitive benefits including starting compensation of $110,000 per year.

Qualifications

• 2-4+ years of combined experience in relevant security, military, and/or law enforcement positions.
• Valid Driver's License with clean driving record.
• California BSIS Guard Card.

Responsibilities

• Ensure safety and security of designated principals and properties.
• Monitor property and area via CCTV and physical checks.
• Control access and maintain security logs for guests.

Skills

Strong customer service skills

Situational awareness

Teamwork

Emotional intelligence

Critical thinking

Firearm proficiency

Education

Bachelor's degree

Job description

Residential Security Agent - Experience Required

Job details

San Jose, CA
Job Type: Full Time
$110,000 Minimum Annual Compensation
Non-exempt

Job Summary

The Residential Security Team (RST) Agent provides critical support to a protective security detail in San Jose, CA. This role operates in a dynamic, multi-faceted, and fast-paced environment. Ideal candidates are team-oriented, ambitious, and adaptable, capable of maintaining professionalism in a high-tempo setting. A high level of concierge service is required, with frequent client-facing responsibilities, so comfort interacting with influential and high-profile individuals is essential. The pace of this RST team may be faster than previous roles or organizations, and candidates should be prepared for a demanding, energetic work environment.

Duties

Duties for this detail include, but are not limited to:

• Ensure the overall safety and security of designated principals and their properties.
• Maintain knowledge of baseline principal, property and neighborhood activities.
• Monitor property and area activities and conditions via closed-circuit television camera system and physical perimeter checks.
• Monitor traditional and social media for potential threats.
• Control access to properties and maintain security logs for guests, service personnel, and vendors.
• Drive or tail principal/s, family member, guests.
• Conduct advance work as needed.
• Screen and track mail and deliveries.
• Monitor weather and natural disasters, traffic, public safety incidents and trends, neighborhood watch programs, local and national current events.
• Coordinate with site staff to accomplish common tasks.
• Complete daily household tasks and maintenance as requested by principals.
• Ensure 24/7 operational readiness through stocking supplies and equipment upkeep.
• Operate within parameters established by standard operating procedures and applicable laws.
• Coordinate with and support executive protection element of the team.
• Opportunities for driving and special off-site assignments/details.
• Demonstrate proficiency in use and proper maintenance for all equipment (vehicles, medical supplies, communications devices, etc.).
• Potential local travel approximately 5% -10% of the time to other RST sites or principal destinations.
• Must be flexible and open to working overtime shifts whether they are night or day shift, coming in early and staying late if needed.
• Must possess the ability to multitask in a very fast-paced environment.
• Must be able to stay vigilant sitting in a vehicle or security office for extended periods of time.
• Must be a proactive problem solver with the capability to work independently and as part of a team.
• Must possess a good understanding of the latest technology in security camera systems, use of smartphones, communications, and collaboration apps (Google Drive, Word, Excel & Power Point).
• Must be dog friendly.
• Must keep a professional appearance, have good personal hygiene.
• Must be responsive via phone call, text and email as needed to support the team.
• Excellent communicator with the ability to be personable, successfully interact with clients, superiors, peers, vendors and neighbors.

Position Qualifications

• 2-4+ years of combined experience in relevant security, military, and/or law enforcement positions.
• Physically fit to facilitate emergency responses.
• Valid Driver's License with clean driving record.
• American Red Cross First Aid/CPR/AED for Adult, Child & Infant certification.
• California BSIS Guard Card.
• California BSIS Exposed Firearm Permit with 9mm endorsement.
• Passport.
• All certifications must be current. Employees are responsible for keeping all certifications/licenses active.

Physical Requirements

• Ability to patrol the property and access areas quickly.
• Physically able to capture and detain individuals if necessary.
• Prolonged periods sitting of 5+ hours at a desk and monitoring surveillance equipment.
• Prolonged periods of standing on your feet without a break 4-5+ hours.
• Must be able to lift 50 pounds at a time.
• Must be able to lift, drag a human up to 200lbs or more, if necessary.
• Must be able to bend, twist, stoop, crawl.
• Being able to respond to physical attacks, natural disasters, evacuations.

Required Skills and Traits

• Excels working in a team environment.
• Exceptional emotional intelligence.
• Strong customer service skills.
• Strong situational awareness and attention to detail.
• Ability to multitask and prioritize tasks frequently and for long durations.
• High proficiency with firearms.
• Excellent critical thinking and sound judgement.
• Friendly, approachable and professional demeanor.
• High moral and ethical character.

Desired

• Bachelor's degree.
• Bilingual (Spanish, American Sign Language, etc.).
• Prior residential and/or fixed site security experience.
• Proficient in the use of social media collection tools in support of protective intelligence.
• Training in defensive tactics, counter surveillance/surveillance detection, covert protection and basic medical support experience.
• Prior training course(s) in residential security or executive protection.
• Prior attendance of a recognized EP school (i.e., ESI, EPI, Oatman, PFC, ITG4, TFTT).
• Advanced emergency medical certification – Active First Responder, EMT or paramedic.
• Customer service experience.
• Experience working with children.
• Regularly active in outdoor activities such as mountain biking, hiking, ocean sports, etc.
• Valid California or H.R.218 carry concealed weapons permit.

Detail Structure

Full-time position on a 24/7 detail working the following:

• 12 hour shifts.
• Shift rotation may vary.
• Day and night shifts.
• Weekends.
• Holidays.
• Overtime/additional shifts as needed.
• Domestic/local travel (if desired by the principal/s).
• Quarterly sustainment training - firearms, defensive tactics, medical, driving.

Salary and Benefits

• Minimum compensation of $110,000 per year.
• Pay structure per shift includes built-in overtime and double-time in accordance with California and federal laws.
• Paid sick leave.
• Paid time off (PTO) accrual.
• Holiday pay for select holidays (6).
• Company 401(k).
• Flexible insurance plans - Medical, dental and vision.
• Up to 100% of employee premium paid for by Keelson (plan upgradable for additional employee paid premium).
• $150 credit per family member (up to 4 family members).
• Life Insurance.
• Long Term Disability.

Employment with Keelson is at-will, meaning that you or Keelson may terminate the employment relationship at any time, with or without cause, and with or without notice.

Keelson Strategic is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status, or any other protected factor under federal, state, or local law.

Keelson Strategic is licensed by the California Bureau of Security and Investigative Services:

Private Patrol Operator (PPO) #120989