RSA Archer IT BA/Developer

United States Digital Space LLC

United States

Hybrid

USD 48,603 - 53,463

Full time

14 days+

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Job summary

United States Digital Space LLC is seeking an experienced RSA Archer IT BA/Developer to support and enhance the RSA Archer eGRC platform from Toronto, Ontario. The role is a 12+ months contract with a hybrid work model (3 days onsite per week: Tuesday, Wednesday, and Thursday).

The candidate will have hands-on RSA Archer configuration, development, administration, and L1–L3 support across Archer core solutions, workflows, integrations, reporting, and risk/compliance processes.

Qualifications

Experience with RSA Archer eGRC Platform configuration and development.
Proven ability to support L1–L3 Archer issues and upgrades.
Familiar with risk, compliance, and audit management processes.
Experience in BFSI or consulting environments preferred.

Responsibilities

Configure and customize RSA Archer applications including workflows and access controls.
Develop and maintain AWF, data feeds, reports, and dashboards.
Design integrations using REST/SOAP APIs with external systems.
Provide L1–L3 support and issue resolution.
Support platform upgrades, migrations, and patches.

Skills

RSA Archer eGRC Platform

Archer Application Builder

Advanced Workflows

Data Feeds

Integrations

Calculated Fields

Data-Driven Events

REST APIs

SOAP APIs

SQL Fundamentals

Reporting & Dashboard Development

L1/L2/L3 Support

Strong Communication Skills

Tools

Archer Reporting Engine

Efficient Form Design

Job description

Job Title: RSA Archer IT BA/Developer

Duration: 12+ Months Contract (Possible Extensions)

Location: Toronto, ON

Work Model: Hybrid (3 days/week onsite - Tuesday, Wednesday, and Thursday)

We are seeking an experienced RSA Archer IT Business Analyst / Archer Developer to support and enhance the RSA Archer eGRC platform. The ideal candidate will have strong hands‑on experience with RSA Archer configuration, development, administration, and support activities across L1, L2, and L3 levels. The role requires expertise in Archer core solutions, workflow development, integrations, reporting, and risk/compliance management processes.

Key Responsibilities

Archer Platform Development & Configuration

Configure and customize RSA Archer applications, including:

Solutions
Questionnaires
Workflows
Access Controls
Custom Objects

Develop and maintain:

Advanced Workflows (AWF)
Calculated Fields
Data-Driven Events
Data Feeds
Reports and Dashboards

Utilize Archer Application Builder and Efficient Form Design to build scalable solutions.

Customize and enhance Archer modules including:

Enterprise Risk Management (ERM)
IT Risk Management (ITRM)
Third-Party Risk Management (TPRM)
Regulatory & Compliance Management

Integration & Automation

Design, develop, and manage import/export data feeds.

Integrate RSA Archer with enterprise applications such as:

ServiceNow
SAP
Databases
Other third‑party systems

Develop integrations using:

REST APIs
SOAP Web Services
XML/JSON
File‑based interfaces

Automate recurring processes using Archer Job Engine and event‑driven workflows.

Support & Maintenance

Provide L1, L2, and L3 production support for Archer platform issues.
Troubleshoot application, workflow, integration, and reporting issues.
Perform debugging, root cause analysis, and performance optimization.
Support platform upgrades, migrations, and patch deployments.
Ensure platform stability, data integrity, and compliance with organizational standards.

Reporting & Risk Analytics

Design and develop dashboards, reports, and KPIs.

Build advanced reporting solutions using Archer Reporting Engine.

Analyze and present insights related to:

Risk Posture
Compliance Status
Audit Findings
Third‑Party Risk

Business Analysis & Stakeholder Engagement

Gather, analyze, and document business requirements.
Collaborate with business stakeholders, risk teams, compliance teams, and technology teams.
Translate business requirements into Archer solutions and system configurations.
Provide recommendations for process improvements and platform enhancements.

Required Skills & Experience

Technical Skills

Strong experience with RSA Archer eGRC Platform.

Hands‑on expertise with:

Archer Application Builder
Workflow Designer
Data Feeds
Reporting & Dashboarding
Access Control & Permission Models
Archer Control Panels & Solutions
Advanced Workflow (AWF)
Calculated Fields
Data‑Driven Events

Knowledge of:

SQL and database concepts
REST/SOAP APIs
XML/JSON
Data Integration Frameworks

Functional Knowledge

Risk Management
Compliance Management
Audit Management Processes
Third‑Party Risk Management (TPRM)
Governance, Risk & Compliance (GRC) frameworks

Support Experience

Experience handling support and enhancement activities.
Comfortable working across L1, L2, and L3 support models.
Strong troubleshooting and incident management skills.

Soft Skills

Excellent communication and stakeholder management skills.
Strong analytical and problem-solving abilities.
Ability to work independently and in hybrid team environments.

Qualifications

6–9 years of experience in RSA Archer development, configuration, and administration.
Experience implementing multiple Archer use cases and GRC solutions.
Experience working in BFSI (Banking, Financial Services, Insurance) or consulting environments is highly preferred.
Strong understanding of Archer back‑office functions including Access Control, Integration Management, Management Reporting.

Nice to Have

Experience with Archer Cloud deployments.
Expertise in advanced workflow design and data integration architecture.
Exposure to Cybersecurity Risk Management, Risk Analytics Platforms, Regulatory Compliance Solutions.
Archer certifications are a plus.

Mandatory Skills