RS Production Supervisor

Knorr Brake Company; Westminster (MD); On-site; USD 57,000 - 71,000; Full time

Job summary

Knorr Brake Company in Westminster, MD seeks an experienced supervisor to lead teams that repair and overhaul HVAC units in the field and factory. You will supervise production personnel, mentor field service teams, and assist in capacity planning to meet schedules.

The role requires hands-on troubleshooting, use of electrical/electronic tools, and travel 10-20%. A HS Diploma/GED and 6–8 years of relevant experience are required, with immigration sponsorship not available at this time.

Qualifications

• Minimum of 7 years of proven repair shop experience in rail/ automotive/ marine/ military ordnance/ mining or aviation/ avionics.
• Hands-on troubleshooting and support for running repair and heavy repair.
• Ability to use electrical/electronic measurement tools (oscilloscopes, DMM) in the field.
• Experience with Merak portable test units and service terminal software.
• Understanding of software/PTUs for troubleshooting.

Responsibilities

• Supervising production personnel and monitoring workflows while upholding quality, productivity and continuous improvement.
• Supervising Field Service Technicians and assisting with issues arising from assignments.
• Mentor production and field service teams and assist in capacity analysis.
• Create and issue reports and oversee training for site/group staff.
• Travel 10-20% and report customer problems with technical solutions.

Job description

Knorr Brake Company is the innovative leader in the manufacture and supply of braking systems, passenger doors and climate-control equipment for all types of Mass Transit customers such as: METRO, Light Rail Vehicles, High-Speed Trains, Commuter Rail and Monorail Vehicles for the North America market. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. We challenge our employees to pursue their work with passion while keeping an unparalleled commitment to technological excellence, integrity and social responsibility.

Knorr-Brake Company is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

This role manages the teams that repair and overhaul HVAC units both in the field and in the factory. Key Tasks include:

• Supervising production personnel, organizing and monitoring work flows while following and administering company policies and procedures. Maintain the highest standards for quality, productivity & continuous improvement.
• Supervising Field Service Technicians by assigning daily workload and following up/assisting with any issues or problems generated from their assignments.
• Assist, train and mentor production and field service teams
• Assist in capacity analysis for the supervised areas

Essential Functions

• Maintain a safe, clean and healthy environment and ensure the compliance with company's rules and policies.
• Must be able to comply with quality, product safety, and HSE rules, guidelines and regulations. Be energy conscious, if applicable.
• Must understand and comply with applicable standards. ( i.e.: ISO 9001, ISO 22163, ISO 14001, ISO 45001, ISO 50001, AAR, and CMMI).
• Maintain and safeguard business records.

Additional Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Scheduling of workload for the FS Technicians, as well as, following up/assist on issues and or problems that are generated in their respective assignments.
• Ensure daily production requirements are achieved to meet production schedules
• Create and issue reports, Field Problem Resolutions, etc. to appropriate Merak Departments.
• Oversee training of Assigned Members to Site/Group.
• Assist engineering in special projects, as required, i.e. Special tools and equipment commissioning, special field-testing, assist in facilitation of training classes for all FS technicians and support staff.
• Capable of travel 10-20%.
• Reporting Customer stated problems to Merak Engineering, recommending technical solutions to KBC Engineering.
• Maintaining accurate logs/tracking sheets/status of FMI’s and other activities in the field.
• Explanation of Merak systems/services and products to Customers during testing and/or Rail Services support requirements.
• Other duties and responsibilities as assigned.

Competencies: Technical

• Must have a minimum of 7 years of proven experience in a repair shop Environment in one of the following fields: Rail, Automotive, Marine, Military Ordinance, Mining/Heavy Equipment or Aviation/Avionics.
• Ability to do “hands‑on” trouble‑shooting, to support the level of “Running Repair” and “Heavy Repair”.
• Must be able to use electrical/electronic measurement tools (oscilloscopes, DMM, etc.) in the field with an advanced technical knowledge.
• Must be able to utilize Merak portable test units and service terminal software proficiently in the field.
• Must possess ability to understand software and PTU’s at functional level for troubleshooting purposes.

Competencies: Core

• Must be proficient in Microsoft Word and Excel.
• Must have above excellent oral and written communication skills to effectively communicate with remote personnel.

Required Education

High School Diploma/GED

Required Experience

6-8 Years Relevant Experience

Addional Eligibility Qualifications

Minimum of 7 years’ of experience in related field will substitute degree for years of experience.

The anticipated salary range for candidates who will work in Westminster, MD is $56,900 to $71,100 per year.

Please note: At this time, we are not able to offer immigration sponsorship for new hires. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employment-based visa sponsorship.