RPO Operations Lead

Randstad Enterprise; Purchase (NY); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Medical coverage

Prescription coverage

Dental

Vision

AD&D

Life insurance

Short-term disability

401K plan

Job summary

Randstad seeks a Recruiting Operations Specialist to manage a high-touch Client Referral Program and connect employee referrers, referred candidates, recruiting teams, and senior leaders.

You will own the referral inbox, engage candidates, track licensing progress, and prepare them for upcoming classes, while maintaining a comprehensive referral tracking matrix.

Qualifications

• 4+ years in recruiting operations, talent acquisition support, recruiting coordination, or full-cycle recruiting.
• Experience supporting senior executives while managing high-volume candidate pipelines.
• High proficiency with ATS, MS Excel, Outlook, and video recruiting software.
• Experience supporting employee referral initiatives or financial services recruiting is preferred.

Responsibilities

• Providing executive-level support for referrals from senior leadership.
• Flagging and recommending top referral talent for niche roles.
• Providing weekly pipeline analytics and updates to leadership.
• Supporting internal mobility and managing candidate disposition and feedback.

Skills

Recruiting operations

Executive stakeholder support

ATS proficiency

MS Excel

Outlook

Video recruiting

Referral programs

Tools

ATS

MS Excel

Outlook

Video recruiting

Job description

join the world’s most equitable and specialized talent company

Are you our new colleague? We’re looking for a Recruiting Operations Specialist to manage a high touch Client Referral Program

how you will contribute

As the primary owner of the Client Hiring Referral program, you will serve as a critical liaison connecting employee referrers, referred candidates, recruiting teams, and senior business leaders. You will deliver high-touch, white-glove candidate experiences while ensuring high-volume referral pipelines are efficiently tracked, engaged, and moved seamlessly through the hiring process.

your typical day includes

• Managing the Client Referral Inbox, delivering swift, consultative communication to inquiries within a 24-hour SLA.
• Engaging referral candidates to confirm interest, track licensing progress, verify location preferences, and prepare them for upcoming hiring classes.
• Maintaining a comprehensive referral tracking matrix to ensure total data integrity and smooth progression across all recruiting stages.
• Preparing candidate slates, interview feedback summaries, and prioritization materials for executive hiring roundtables.

your responsibilities include

• Providing executive-level support for high-priority referrals sourced from Managing Directors, Executive Directors, Financial Advisors, and senior leadership.
• Flagging and recommending top referral talent for specialty, niche, or hard-to-fill positions.
• Providing weekly pipeline analytics and strategic updates directly to leadership teams.
• Supporting internal mobility transfers into the program and managing candidate disposition and feedback communications.

your background

• 4+ years of hands-on experience in recruiting operations, talent acquisition support, recruiting coordination, or full-cycle recruiting.
• Demonstrated background supporting senior and executive stakeholders while managing complex, high-volume candidate pipelines.
• High proficiency with Applicant Tracking Systems (ATS), MS Excel, Outlook, and video recruiting software
• Experience supporting employee referral initiatives, class hiring, or financial services/wealth management recruiting is highly preferred.

key capabilities

• Outstanding stakeholder management and white-glove candidate care skills.
• Rigorous attention to detail, organization, and record-keeping capabilities.
• Strong operational problem-solving and pipeline tracking skills.

key relationships

• Employee Referrers & Referred Candidates
• Talent Acquisition & Recruiting Operations Teams
• Internal Program Managers & Business Stakeholders
• Customer focus and service excellence
• Written and verbal communication
• Adaptability and pipeline execution
• Confidentiality and data integrity

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together we grow. When you join Randstad, you join…

• A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
• An equitable, inclusive culture where everyone can contribute and thrive.
• A workplace prioritizing growth and empowering teams to adapt and excel.
• A company dedicated to supporting you to perform at your best.

our purpose

Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities.

our culture

Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success.

We want our teams and talent to reflect the rich diversity of the societies we serve. We thrive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at randstad here.

At Randstad, leadership is our shared language. Whether you are leading a team or driving your own career, you contribute to our goal of being the world's most equitable and specialized talent company. We lead across four core pillars:

• we set direction: it is about anticipating and making decisions that will position randstad for long term success.
• we achieve: it is about delivering on our goals and operational excellence.
• we care: it is about the way we collaborate and work together, creating a sustainable and healthy culture.
• lead by example: it is about modelling the behaviors and standards we expect from others, demonstrating courage and accountability in every action.

a place for you to grow

We provide a fast‑paced growth environment where your ability to adapt and contribute fuels the success of both your team and clients. We appreciate your talents and support your growth through mentorship, skill‑building, and career guidance.

The recruitment procedure consists of a screening and at least two interviews. Later in the process, an (online) assessment and a job offer conversation take place.

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential. Learn more about our mission, history and values on our website: www.randstad.com

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay for this role is between$30/hr-$42/hr USD

In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).