RPM Medical Assistant: Remote Care & Patient Support

Doral Medical and Multi Specialty Facility LLC; New York (NY); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off & Paid Holidays

Life & Disability Insurance

401(k) Retirement Plan with Company MM

Job summary

Doral Health & Wellness in Brooklyn is seeking a Medical Assistant to support our Remote Patient Monitoring (RPM) program. You will educate patients, monitor data, and coordinate care with clinicians to improve outcomes.

The role requires strong communication, organizational skills, and comfort with technology; English/Spanish bilingualism is required. This is a patient-focused position in a fast-paced healthcare setting with growth opportunities.

Qualifications

• High school diploma or equivalent required; Medical Assistant certification preferred.
• Minimum 1 year of Medical Assistant experience, ideally in primary care or care management.
• Experience with Electronic Medical Records (EMR).
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail; comfortable using technology and educating patients on devices.
• Bilingual English/Spanish is required.

Responsibilities

• Support patients enrolled in the Remote Patient Monitoring (RPM) program.
• Educate patients on use of remote monitoring devices and ensure proper setup.
• Monitor incoming patient data and escalate abnormal findings to the clinical team.
• Conduct outbound calls to engage patients, provide follow-up, and promote monitoring compliance.
• Document patient interactions in the EMR accurately.
• Coordinate with providers, nurses and care management staff to ensure timely patient care.
• Assist with scheduling follow-up appointments and address patient questions.
• Maintain HIPAA compliance and organizational policies.

Skills

Communication

Interpersonal

Customer service

Tech savvy

Bilingual (EN/ES)

Education

High school diploma

Medical Assistant certification

Tools

EMR familiarity

Job description

Doral Health & Wellness in Brooklyn is seeking a Medical Assistant to support our Remote Patient Monitoring (RPM) program. You will educate patients, monitor data, and coordinate care with clinicians to improve outcomes.

The role requires strong communication, organizational skills, and comfort with technology; English/Spanish bilingualism is required. This is a patient-focused position in a fast-paced healthcare setting with growth opportunities.