RPA Team Lead

BlueCross BlueShield of Tennessee; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

BlueCross BlueShield of Tennessee is hiring an RPA Team Lead in a fully remote role. You’ll lead a newly established Robotic Process Automation team that partners with embedded AI Workflow Engineers to design and deliver agentic automation solutions for 3.4 million members.

The ideal candidate has RPA expertise (UiPath preferred), 2+ years of people management, and strong communication and business acumen to drive cross-functional partnerships and clarity in ambiguity.

Qualifications

• Bachelor’s degree or equivalent work experience in a computer science related field.
• 5 years experience with information technology concepts, application development and enterprise system maintenance.
• 5 years – Systems maintenance and/or programming experience.
• 3 years expert knowledge of at least one programming language or enterprise system used at BCBST.

Responsibilities

• Manages day-to-day operations of the team, focusing on maintenance and development of systems and supervising modifications.
• Assigns, monitors, and reviews progress; conducts performance reviews and staff development.
• Directs, motivates and develops staff for optimal teamwork and growth.
• Ensures adherence to policies, budgets and staffing allocations.
• Manages team-level project details and serves as technical SME during transitions.
• May participate in weekly on-call rotation.

Skills

RPA expertise

UiPath proficiency

People management

Communication skills

Business acumen

Education

Bachelor’s Degree in Computer Science or related field

Tools

UiPath

Job description

BlueCross BlueShield of Tennessee (a taxpaying, not-for-profit health plan) is hiring an RPA Team Lead.

In this fully remote role, you’ll lead a newly established Robotic Process Automation (RPA) team that partners with embedded AI Workflow Engineers (AWEs) to design and deliver agentic automation solutions. Success in this role looks like improved efficiency, scalability, and outcomes for the 3.4 million members and communities we serve.

Ideal candidates will bring:

• RPA expertise (preferably including UiPath proficiency)
• 2+ years of people management experience (although the team will consider strong individual contributors who are ready to make the move into a leadership role)
• Evidence of strong communication skills and business acumen (as maintaining cross-functional partnerships and the ability to bring clarity in areas of ambiguity are integral to the role)

Notes:

• Sponsorship is not available for this role.
• Although this is a remote opportunity, final onsite interviews at our Chattanooga, TN, headquarters will be required.
• We are unable to hire candidates living in California, New York, New Jersey, New Hampshire, and Massachusetts.

Job Responsibilities

• Manages the day-to-day operations of a team with a focus on the maintenance and development of systems and supervising system modifications.
• Assigns, monitors, and reviews progress and accuracy of work. Provides staff management oversight including hiring, promoting, or making recommendations for staff. Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff.
• Directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team.
• Ensures adherence to policies, plans, objectives, budgets and staffing allocations.
• Manages and tracks team-level project details and serves as the technical subject matter expert and provides leadership during periods of transition.
• Employees may be required to participate in a weekly on-call rotation.

Job Qualifications

Education

• Bachelor’s Degree in a Computer Sciences related field or equivalent work experience.

Experience

• 5 year - Experience with information technology concepts, application development and/or enterprise system maintenance methodology, terminology, and standards required
• 5 years – Systems maintenance and/or programming experience required
• 3 year - Expert working knowledge of at least one programming language and/or one enterprise system in use at BCBST

Skills\Certifications

• Knowledge of information technology concepts, methodology, terminology, and standards.
• Proven Skill to develop and/or maintain an enterprise IT system
• Subject Matter Expertise (SME) in one or more enterprise IT systems
• Strong interpersonal and organizational skills
• Microsoft Office and email skills are required
• Adaptive to high pace and changing environment.
• Must be able to communicate effectively with both technical and non-technical co-workers.
• Must be willing to adjust schedule to plan and perform maintenance and upgrades outside of business hours and be part of an on-call rotation.

N/A

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST’s EEO Policies/Notices may be found by reviewing the following page:

BCBST’s EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.