RPA Business Analyst & Scrum Master

Zenith Mind Inc; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Zenith Mind Inc. in New York seeks an RPA Business Analyst & Scrum Master to lead robotic process automation efforts while driving Agile practices. You will identify automation opportunities, manage RPA requirements, and facilitate Scrum ceremonies for smooth project delivery.

Collaborate with cross-functional teams, measure process improvements, and champion Agile methodologies to accelerate digital transformation in a dynamic environment.

Qualifications

• 3+ years in RPA analysis, implementation, or consulting.
• Familiarity with UiPath, Automation Anywhere, Blue Prism.
• 4+ years as Scrum Master or Agile Coach with certification preferred.
• Ability to translate complex requirements into user stories and criteria.
• Experience with APIs and systems integrations is a plus.

Responsibilities

• Lead RPA analysis and requirements gathering to identify automation opportunities.
• Collaborate with stakeholders to develop RPA roadmaps and prioritize features by ROI.
• Clarify requirements with RPA developers and validate solution designs.
• Facilitate Scrum ceremonies and coach teams on Agile practices.
• Track sprint progress, velocity, and deliverables to stakeholders.

Skills

RPA

Scrum Mastery

Business Analysis

Technical & Analytical

Soft Skills

Education

Master's degree in Business Administration / Information Systems

Tools

UiPath

Automation Anywhere

Blue Prism

APIs

Job description

Job Summary

We are seeking a RPA Business Analyst & Scrum Master on behalf of our client to lead and optimize their robotic process automation (RPA) initiatives while ensuring efficient Agile practices. In this dynamic role, you will collaborate with cross-functional teams to identify automation opportunities, oversee RPA requirements, and facilitate Scrum ceremonies for seamless project delivery. This is a unique opportunity to drive digital transformation, enhance process efficiency, and champion Agile methodologies in a forward-thinking environment.

Key Responsibilities

RPA Business Analysis

• Conduct comprehensive process assessments for our client to identify opportunities for Robotic Process Automation (RPA).
• Gather and document functional and non-functional requirements, ensuring alignment with the client's business objectives.
• Collaborate with key stakeholders to develop RPA solution roadmaps and prioritize features based on ROI and feasibility.
• Work closely with RPA developers to clarify requirements, validate solution designs, and support implementation.
• Monitor and analyze post-implementation performance to discover additional optimization opportunities.

Scrum Master

• Serve as the Scrum Master for one or more Agile teams, facilitating all Scrum events (daily stand-ups, sprint planning, reviews, and retrospectives).
• Coach team members on Agile best practices, fostering a culture of continuous improvement and collaboration.
• Remove impediments and safeguard the team from external interruptions, ensuring smooth sprint execution.
• Track and report on sprint progress, velocity, and other key Agile metrics to client stakeholders.
• Promote transparency and effective communication within the team and with client partners.

Project Coordination & Stakeholder Management

• Align project timelines and deliverables with the client's strategic objectives, coordinating resources and setting realistic expectations.
• Communicate project updates, risks, and dependencies to business stakeholders, executive sponsors, and other relevant parties.
• Manage cross-functional relationships to foster collaboration, resolve conflicts, and ensure alignment on project goals.
• Champion a user-focused approach, continuously seeking feedback to enhance product value and user satisfaction.

Continuous Improvement & Best Practices

• Stay updated with emerging RPA tools, Agile methodologies, and industry trends.
• Identify and implement process improvements for both automation workflows and Scrum frameworks.
• Advocate for scalability, security, and performance standards in all RPA deployments.
• Share knowledge and mentor team members to cultivate a high-performing, proactive environment.

Required Skills and Experience

• RPA Expertise
  • 3+ years of experience in RPA solution analysis, implementation, or consulting.
  • Familiarity with leading RPA tools (e.g., UiPath, Automation Anywhere, Blue Prism).
• Scrum Mastery
  • 4+ years of experience as a Scrum Master or Agile Coach, preferably with certification (CSM, PSM, or equivalent).
  • Solid understanding of Agile principles, Scrum framework, and sprint management.
• Business Analysis Proficiency
  • Ability to translate complex business requirements into clear user stories and acceptance criteria.
  • Skilled in process mapping, gap analysis, and use case documentation.
• Technical & Analytical Skills
  • Comfortable with software development concepts, APIs, and systems integrations.
  • Proficient in data analytics and reporting tools to measure process efficiency and ROI.
• Soft Skills & Collaboration
  • Excellent communication, stakeholder management, and facilitation skills.
  • Proven problem-solving capabilities with a track record of delivering results on time.

Preferred Qualifications

Advanced Degree

Master's degree in Business Administration, Information Systems, or related field.

Additional Certifications

• Agile certifications (e.g., PMI-ACP, SAFe)
• RPA certifications (e.g., UiPath Certified Professional)

Industry Experience

Experience in sectors such as financial services, healthcare, or manufacturing, where large-scale RPA initiatives are common.

Technical Stack Knowledge

Familiarity with DevOps practices, cloud platforms (AWS, Azure), and CI/CD pipelines.