Roving Shift Engineer II

St. Jude Children's Research Hospital, Inc.; Memphis (TN); On-site; USD 36,000 - 62,000; Full time

Job summary

St. Jude Children's Research Hospital is seeking a Roving Shift Engineer II to monitor and maintain critical facility systems across the campus.

The role requires inspecting equipment, responding to alarms, and performing preventive maintenance to ensure safe, reliable operation. The position emphasizes safety, teamwork, and customer service for staff and patients while maintaining power, HVAC, boilers, and related infrastructure.

Qualifications

• High School diploma or GED required.
• Technical School Diploma or certification in related area preferred.
• 2+ years of shift engineer or boiler operator experience in hospital or similar setting.

Responsibilities

• Perform routine inspections and preventive maintenance on facility systems to ensure optimal performance.
• Maintain safety and smooth operation of the facility and respond to abnormal conditions.
• Support installation and modification of new systems and train junior staff.
• Provide reliable customer service to staff and patients on campus.

Skills

Boiler operation

Preventive maintenance

Facilities troubleshooting

Communication

Education

High School diploma

Technical training or certification

Tools

Steam boilers

HVAC systems

Job description

Safety and effectively monitor, operate and maintain facility systems and equipment, including Fire Tube Boilers, Steam Distribution and Condensate Return Systems, Packaged Water Chillers, Cooling Towers, Chilled Water and Condenser Water Systems, Clean Steam Generators, Clean Steam Distribution Systems, Heating Hot Water Systems, Domestic Water Systems, Pure Water Systems, Animal Watering and RODI Water Systems, Air Handlers and Air Distribution Systems, Exhaust Fans and Exhaust Systems, Gas Systems, Electrical Power Distribution and Emergency Power Systems, Control Air Systems, Life Safety Systems, Campus Fire Detection Systems, Building Automation Systems, Sterilizers and Freezers.

Job Responsibilities:

• Perform routine inspections and preventive maintenance to ensure optimal facility performance.
• Ensure smooth operation, maintenance, and safety of a facility; Ensure a safety focused mindset on all aspects of the position.
• Provide support of preventive and corrective maintenance on electronic and pneumatic facility/equipment controls and responds to abnormal conditions and emergencies.
• Monitor and maintain cleanliness and upkeep of common areas and facility equipment.
• Improve technical expertise from senior team members and supervisor.
• Provides recommendations, advice and oversight on installation and modification of new systems.
• Assist with the training of junior personnel.
• Provide customer service to all personnel and patients/parents on campus.
• Maintain currency with utility systems such as steam, heating water, chilled water, compressed gases, HVAC, tube system, domestic water heating, etc. and be able to assist in troubleshooting and maintenance.
• Recognize and respond to critical system alarms such as freezers, refrigerators, incubators, cold and environmental rooms, data center temperature alarms.
• Communicate effectively in standard written and spoken English across communication platforms.
• Perform steam engineer duties required by the State-mandated Steam Boiler Monitoring Variance.
• Receive information from the Control Room Shift Engineer, respond appropriately, and report back status.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

Minimum Education and/or Training:

High School diploma/ GED required. Technical School Diploma or Certification in related area preferred.

Minimum Experience:

2+ years of experience as a Shift Engineer or Boiler Operator, Maintenance Mechanic, A/C Refrigeration Mechanic or Maintenance Engineer in a Hospital or related environment or an Operator in a facility with rigorous conduct of operations requirements. Must have knowledge of design, construction, operation and maintenance of Boilers, Chillers and Cooling Towers. Experience with facilities management, technical maintenance or customer service. Experience with repair and maintenance of facilities related equipment. Experience in a campus/ multi-building or single, multi-story building environment, preferred.

Licensure, Registration and/or Certification Required by Law:

Steam Engineer First Class License from Memphis and Shelby County Office of Construction Code Enforcement required. Refrigeration Engineer First Class License from Memphis and Shelby County Office of Construction Code Enforcement required.

Licensure, Registration and/or Certification Required by SJCRH Only:

EPA Refrigerant Recovery Certification preferred.

Special Skills, Knowledge and Abilities:

• Ability to understand and adapt to changing priorities.
• Skills in structured problem-solving and openness to learning new approaches to execution.
• Is able to apply knowledge/skills within own area to deliver tasks with limited guidance Addresses problems in a structured, logical approach.
• Asks for guidance and tries out new ideas when changes in approach are required.
• Adapts quickly and positively; learns from mistakes.
• Skills in clear and effective communication (written and verbal) and timely exchange of information with relevant stakeholders for work outcomes.
• Questions, clarifies, and provides explanations as needed.
• Checks documents and reports for clarity and accuracy.
• Seeks and provides information within and outside team in a timely manner.
• Skills in planning, prioritizing, and organizing work well.
• Ability to deliver under tight timelines with focus on quality and efficiency.
• Plans around multiple tasks and priorities well within own work.
• Is able to cope with unexpected changes in routine and delivers planned outcomes on time.
• Escalates issues/problems and seeks support in a timely manner.
• Ability to deliver courteous, empathetic, and professional service while effectively resolving customer needs and issues.
• Skills in anticipating needs, building trust, and maintaining composure under pressure to enhance overall customer experience.
• Learns on the job and applies skills in routine tasks and activities; delivers under supervision and guidance.
• Seeks to understand customer needs by asking clarifying questions.
• Maintains a courteous and humble demeanor in all interactions.
• Handles routine queries with courtesy and escalates issues with professionalism and composure.
• Knowledge and skills in providing services to support the safe, efficient and cost effective functioning of facilities (e.g. office, lab, hospital premises/ building).
• Knowledge of facilities infrastructure, systems, compliance and codes (e.g., CAHO, FDA, USDA, OSHA) and ability to lift heavy goods as needed.
• Exhibits basic grasp of facilities operations and maintenance processes, guidelines and regulations.
• Carries out standard tasks to support delivery within own area.
• Demonstrates physical fitness and is able to work in a stressful environment.

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel, use hands to finger, handle, or feel; and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. The employee must move about the work space to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job. Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time as business needs dictate. This job description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Shift:

1st shift 0630-1500 Friday-Tuesday

Compensation:

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $26.00 - $45.50 per hour for the role of Roving Shift Engineer II. Explore our exceptional benefits! We are committed to a human-centered hiring experience. Technology may support portions of our process, but recruiting decisions involve human review and engagement. Learn more about our approach to AI. St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.