Roving Property Manager

Colonial Group; Springfield (MA); On-site; USD 90,000 - 105,000; Full time

Job summary

Beacon Management seeks a Roving Property Manager covering Western and Central Massachusetts. You will oversee all property management duties during acquisitions, transitions, and vacancies, traveling frequently within Region 3 with some overnight stays.

Responsibilities include budgeting, reporting, tenant relations, leasing, maintenance oversight, and ensuring compliance with housing regulations, LIHTC programs, and company policies while developing staff and coordinating with regional

Qualifications

• Bachelor’s degree in related field or equivalent knowledge or experience.
• Five years of related work experience; CPM, COS, C3P, and LIHTC certifications preferred.
• Familiar with property management, budgeting, housing agency regulations and LIHTC; proficient in Word, Excel and Yardi; strong communication and leadership skills.

Responsibilities

• Travel within Western and Central MA region and occasionally CT/NY portfolios with hotel accommodations.
• Lead property management activities and coordinate with regional leadership.
• Prepare budgets, reports and financial analyses.
• Ensure compliance with housing regulations and accessibility requirements.
• Interact with residents and staff to provide high quality customer service.
• Supervise site staff and oversee leasing, maintenance, and marketing programs.
• Monitor safety, contracts, and service orders; manage vendor relations.
• Support training and development of assigned staff.

Skills

Property management

Budgeting

Housing regulations

LIHTC knowledge

Communication

Leadership

Organizational skills

Teamwork

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Excel

Yardi

Job description

Roving Property Manager - Western and Central MA

General Statement of Duties: The Roving Property Manager will work independently to provide coverage for all property management responsibilities during acquisitions of new communities, Property Manager vacations and/or transitions, and open positions. Accountable for the satisfactory financial performance, physical condition, and marketability of assigned properties. Responsible for all phases of management while at a community. Will primarily be responsible for daily travel within Region 3, Western and Central Massachusetts, with occasional travel to the CT and NY portfolios. Some overnight stays will be required.

Supervision Received: Reports to Senior Vice President of Property Management, Regional Vice President or Regional Property Manager.

Supervision Exercised: Supervises direct reports as assigned.

FLSA: Exempt

Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class.)

• Ability to travel to Beacon communities within defined regions for up to several weeks at a time, with hotel accommodations where necessary.
• May be required to travel outside of regular business hours.
• Fosters a positive, active, and collaborative relationship with residents, prospects, employees, local communities, and associated agencies.
• Enforces and adheres to company policies, procedures, rules, and regulations.
• Meets weekly with property team of each assigned property.
• Meets weekly, or more often as needed with Regional Vice President of the assigned property.
• Identifies training needs for direct reports or special assignments.
• Provides on-going assessment of new hires through a 30, 60 and 90-day program.
• Monitors progress in performance and identify areas of deficiency for follow-up training recommendations.
• Develops, monitors and oversees all site management related programs, policies, plans, contracts and agreements for any assigned properties.
• Oversees all aspects of Property Management Office.
• Monitors all rental programs and waiting lists and administers all renting and leasing procedures- market and affordable properties.
• Administers and/or supervises rent collection, income recertification process, deposit procedures and reviews agency billing.
• Prepares all reports, including monthly management, weekly marketing, delinquency/ occupancy, excess rent, bad debt write-off, security deposit reconciliations, and expense reports
• Preparation of annual operating budgets and 10-year capital needs plans.
• Reviews monthly financial, enters variance comments, and reports variances to the Financial Manager, Accounting, and Regional Vice President.
• Monitors energy/utility consumption.
• Prepares reserve for replacement withdrawal packages and monitors receipt and deposits.
• Interacts and negotiates contracts for services and supplies.
• Interacts with housing agency personnel.
• Ensures agency regulation compliance and deadlines for documentation.
• Responds to requests for information from home office personnel and service centers.
• Ensures affirmative action compliance and reporting.
• Administers ADA/section 504 reasonable accommodation policy.
• Interacts with residents, holds resident meetings, and handles resident complaint procedures.
• Supervises and coordinates all marketing, resident services, recreational activities, and programs.
• Performs all leasing functions when needed for both Affordable and Market properties.
• Oversees security procedures if applicable to assigned property.
• Monitors turnovers, major replacements, exterminating.
• Oversees all aspects of maintenance and landscape.
• Handles all aspects of property and unit inspections.
• Monitors all aspects of site safety, accident and insurance reporting and emergency and media training.
• Follows through with Housing Stabilization Plan.
• Monitors service orders, purchase procedures and inventory.
• Engage current residents through community programming and events fostering a positive resident experience that will support resident satisfaction to minimize turnover.
• Works patiently, professionally, and cooperatively with residents, prospects, and team members to provide high quality customer service.
• Preserves and respects resident and applicant confidentiality.

Minimum Qualifications:

Education: Bachelor’s degree in related field or equivalent knowledge or experience.

Experience: Five years of related work experience. Preferred to have CPM, COS, C3P, and LIHTC certifications.

Qualifications and Skills: Must be familiar with property management, budgeting, housing agency regulations and the Low-Income Housing Tax Credit Program. Knowledge of Microsoft Word, Excel and Yardi. Excellent verbal and written communication skills, self-motivated, flexible, creative and detail oriented. The candidate must possess strong organizational and leadership skills and the demonstrated ability to work as a critical member of a team that is committed to building strong communities. In addition, the candidate must be committed to the development of assigned staff through training, constructive performance review and mentoring. Ability to handle emergency situations and pressure due to complexity and time sensitivity. Ability to be an active team member within the company. Preserves and respects resident and applicant confidentiality.

Beacon Core Competencies required for all positions: Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility.

Beacon Management Competencies required for all Management positions: Decision-Making/Judgement, Communication, Budgets/Cost Control, Managing for Results, People Development.

Compensation: $90,000 - $105,000 annual salary

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.