Roving Property Manager

PEOPLE; San Luis Obispo (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

PEOPLE is seeking a capable property services coordinator to support site managers across multiple locations in California. You will handle tenant applications, recertifications, lease documents, move-in/move-out inspections, rent collection, and file maintenance while ensuring compliant processes and timely reporting.

You will coordinate with maintenance and administration, manage keys, assist with audits, and help deliver tenant programs.

Qualifications

• General computer literacy is required.
• Proficiency in Word and Excel is required.
• Strong verbal and written communication skills.
• Bilingual English/Spanish is highly preferred.
• Ability to provide professional customer service.
• Works collaboratively in a team environment.
• Ability to prioritize, multitask and meet deadlines.

Responsibilities

• Assist at larger sites or fill in during site manager absences.
• Process tenant applications and annual recertifications.
• Review audits and prepare reports.
• Assign tasks and approve time cards for the key holders.
• Collect rents and maintain tenant and unit files.
• Perform move-in and move-out inspections with managers.
• Coordinate repairs and maintenance; coordinate with vendors.
• Manage keys for apartments and common areas; assist with lockouts.
• Prepare weekly and monthly reports; stay within the operating budget.
• Support tenant programs and emergency preparedness.

Skills

Computer literacy

MS Office (Word/Excel)

Verbal & written communication

People skills / customer service

Bilingual English/Spanish

Teamwork

Multitasking

Time management

Job description

Description

Essential Functions

• Provide assistance at our larger sites and/or fill-in during site manager absences.
• All duties related to processing tenant applications:
• Annually re-certify tenants as well as reinforcing lease, addendums, house rules, etc.
• Review and prepare for audits
• Assign tasks, review and approve time cards for the key holders
• Collect rents and maintain tenant and unit files in accordance with regulations and in a timely manner
• Perform move-in inspections with tenants
• Review lease and house rules and with the new tenants and instruct on the use of appliances, etc.
• Perform move-out inspections with Portfolio Manager and/or Maintenance Manager
• Arrange for re-keying of front door locks
• Process security deposit refunds in a timely manner
• Process repairs quickly to ensure the unit can be re-rented as soon as possible
• Assist with periodic inspections
• Process accounts payable on a weekly basis
• Attend training classes and seminars to stay current with appropriate property required certification
• Prepare various weekly and monthly reports as required
• Work within the approved operating budget
• Process work orders by notifying maintenance staff or an outside provider of needed repairs
• Track preventive maintenance and process purchase requests and approval forms
• Check community areas and shared spaces for cleanliness and safety on a daily basis
• Maintain control of keys for apartments and common areas and assist tenants with lockouts
• Assist tenants in organizing regular cultural and national celebrations
• Maintain the community room calendar, if applicable
• Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities
• Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.

Requirements

Skill & Knowledge Requirements

• General computer literacy
• Proficiency in Microsoft Office, especially in Word and Excel
• Strong verbal and written communication skills
• Ability to work with people of all cultures and economic status
• Bilingual (English/Spanish) may be required and is always highly preferred
• Ability to provide professional and courteous customer service
• Works collaboratively in a team environment
• Ability to prioritize, multitask and meet deadlines autonomously

Experience Requirements

• Experience working in an office environment and using office equipment
• Experience in affordable housing property management highly desired
• Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.

License/Certification Requirements

• Valid CA driver’s license, proof of auto insurance and access to a reliable vehicle.

Physical Requirements

• Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time.
• Ability to travel to different site when coverage is needed.