Route Supervisor

Daiohs First Choice; Northbrook (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Monthly bonus

401(k) match

Medical insurance

Dental insurance

Vision insurance

Employee assistance

Flexible Spending Account

Life insurance

Paid vacation

Paid holidays

Sick time

Job summary

Daiohs First Choice Coffee Services in Northbrook, IL seeks a Route Supervisor to oversee daily Route Drivers and back up warehouse staff. You will ensure routes start on time, manage par levels, and support field operations with the Customer Service team.

The role offers a monthly bonus, a comprehensive benefits package, and opportunities for growth in a trusted, established company serving U.S. businesses.

Qualifications

• Experience supervising route drivers and coordinating field operations.
• Ability to collaborate with customer service and branch teams.
• Reliable, detail-oriented with a focus on safety and efficiency.

Responsibilities

• Oversee daily work of Route Drivers and back up Warehouse staff.
• Ensure routes start on time and drivers rotate products efficiently.
• Manage par levels and perform quality checks on routes.
• Coordinate with Branch Manager to maximize route efficiency.
• Ensure end-of-day paperwork is completed and vehicles are maintained.

Skills

Route supervision

Team coordination

Customer service

Education

High school diploma or equivalent

Job description

Description

At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.

We’re currently seeking a Route Supervisor to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you.

Why Join Us?

• Be part of a trusted, established company
• Enjoy a supportive, team-oriented work culture
• Take pride in helping businesses stay fueled and focused

Bring your drive, reliability, and commitment to excellence— and let’s brew success together!

Job Summary

The Route Supervisor is responsible for overseeing the daily work of Route Drivers. This position also serves as back up to Route Drivers and Warehouse Employees.

Essential Duties/Responsibilities

• Ensure all Route Drivers are loaded and ready to start routes on time each morning.
• Ensure drivers rotate product regularly and manage par levels.
• Perform at least four quality control checks per route each month.
• Work with Branch Manager to maximize route efficiency.
• Oversee daily pulling of products and guarantee warehouse pulls are made so routes are ready for the next workday.
• Collaborate with Customer Service team in overseeing daily field operations.
• Oversee proper completion of all end of day paperwork by Route Drivers.
• Make sure warehouse is kept clean and tidy.
• Ensure all trucks are kept clean (inside and out), organized, and routinely maintained. Address vehicle problems and repairs, as needed. Maintain security of company vehicles and equipment.
• Provide route relief during vacations, extended leaves, or other absences.
• Keep Branch Manager informed of parts and equipment needs.
• Address any problems between employees and promptly elevate significant employee or customer issues to management.
• Comply with and enforce all FirstChoice policies and procedures, including but not limited to those contained in the Company’s Employee Handbook.
• Perform additional duties as assigned by management.

Supervisory Responsibilities

• This position supervises Route Drivers.

What’s in it for me? – The Benefits

• Monthly bonus opportunity
• 401(k) and company matching
• Medical, Dental and Vision Insurance
• Employee Assistance Program
• Flexible Spending Account
• Life insurance
• Paid vacation and sick time
• 9 paid holidays

Requirements

• Valid Driver’s License for at least 2 years
• Past driving experience preferred
• High school diploma or equivalent

Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone’s legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.