Route Service Technician

Sharps-Medical-Waste-Services; Knoxville (TN); On-site; USD 25,000 - 36,000; Full time

Job summary

Sharps Medical Waste Services is seeking a Route Service Technician to service assigned accounts, operate a 26 ft straight truck, and ensure safe, compliant waste transportation for healthcare facilities in Knoxville.

You will review manifests, plan daily routes, perform pre-trip and post-trip inspections, maintain accurate paperwork, and demonstrate excellent customer service in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Two or more years of customer service experience; route management preferred.
• Completion of accredited driving school or one or more years of commercial driving experience required.
• CDL Class B preferred but not required.
• Current Medical Examiner’s Certification (MEC).
• Must read maps and demonstrate good computer skills.

Responsibilities

• Pick up and transport waste safely according to all federal, state, and local regulations.
• Plan daily schedules based on customer needs by reviewing manifests, route sheets, and other documentation provided by supervisors or dispatchers.
• Prepare and load trucks with necessary supplies for daily service as required.
• Ensure customer waste is properly packaged and ready for transport.
• Deliver the highest level of customer service to assigned accounts and communicate any issues to supervisors or dispatchers.
• Secure waste, supplies, and equipment prior to operating the vehicle on public roads.
• Complete all required paperwork legibly and accurately, including DOT Driver Logs if applicable.
• Perform pre-trip and post-trip inspections and report maintenance issues promptly.
• Adapt to fast-paced and changing work environments while maintaining safety standards.
• Other duties as assigned.

Skills

Customer service

Route management

Reading maps

Computer skills

Education

High school diploma

Driving school completion

Tools

Navigation software

Job description

Description

Come join the largest independent Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hospitals and healthcare professionals and represent one of the most prominent companies in the Medical Waste Industry. Join an economically stable industry that offers long-term career development across 35+ locations.

As a Route Service Technician (Box Truck Driver), you will be responsible for servicing assigned accounts efficiently while delivering excellent customer service. You will operate a 26 ft. straight truck safely, comply with all DOT and state regulations, and follow company safety and compliance policies. Paid training, company-provided uniforms, leading health benefits, tuition reimbursement, vacation/PTO after 90 days, and Stay-On bonus make this a strong opportunity to grow within an essential, mission-driven industry.

Key Responsibilities

• Pick up and transport waste safely according to all federal, state, and local regulations.
• Plan daily schedules based on customer needs by reviewing manifests, route sheets, and other documentation provided by supervisors or dispatchers.
• Prepare and load trucks with necessary supplies for daily service as required.
• Ensure customer waste is properly packaged and ready for transport.
• Deliver the highest level of customer service to assigned accounts and communicate any issues to supervisors or dispatchers.
• Secure waste, supplies, and equipment prior to operating the vehicle on public roads.
• Complete all required paperwork legibly and accurately, including DOT Driver Logs if applicable.
• Perform pre-trip and post-trip inspections and report maintenance issues promptly.
• Adapt to fast-paced and changing work environments while maintaining safety standards.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• Two or more years of customer service experience; previous route management experience preferred.
• Completion of accredited driving school or one or more years of commercial driving experience required.
• Current driver’s license with excellent driving record; CDL Class “B” preferred but not required.
• Current Medical Examiner’s Certification (MEC).
• Must work safely and carefully to prevent injury while driving, loading, and unloading the vehicle.
• Ability to read maps and demonstrate good computer skills.
• Regularly carry 25-50 lbs, occasionally up to 75 lbs
• Push/pull carts up to 500 lbs using mechanical aids or manual effort
• Age 25 years or older with driving experience.
• Ability to work in all weather conditions and adapt to a dynamic work environment.
• Safety toe work boots with slip-resistant soles and a Bluetooth headphone system required.
• Covid vaccine preferred; may require mandatory immunizations and customer credentialing.

Why Join Sharps

Sharps Medical Waste Services offers a mission-driven, collaborative environment where employees contribute directly to meaningful operational impact. In this role, you will play a central part in maintaining service quality, supporting compliance, and providing safe, reliable waste transport. You will gain exposure to cross-functional operations and opportunities to develop your career in a growing, essential industry.

EEO Statement

Sharps Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.