Route Service Tech (Box Truck Driver)

Shelby American, Inc.; Allentown (Lehigh County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading medical waste service provider and be part of a growing team dedicated to excellent customer service and environmental protection. This role focuses on delivering waste safely while ensuring compliance with all regulations. With a strong emphasis on customer interaction, you will help maintain the highest standards of service. The company offers competitive benefits, including a sign-on bonus and comprehensive training, making it an ideal opportunity for those looking for a stable and rewarding career in a vital industry. If you thrive in a fast-paced environment and are detail-oriented, this position is for you!

Benefits

Paid Training

Vacation/PTO after 90 days

Leading Health Benefits

Tuition Reimbursement

Company Provided Uniforms

Sign-On Bonus up to $1500

Unlimited Referral Bonus Potential

Qualifications

• 2+ years of customer service experience required.
• Must have a valid driver's license with a good driving record.

Responsibilities

• Transport waste safely while complying with all regulations.
• Provide excellent customer service and communicate issues promptly.
• Perform pre-trip and post-trip maintenance on the vehicle.

Skills

Customer Service

Attention to Detail

Map Reading

Driving Skills

Adaptability

Education

High School Diploma or Equivalent

Commercial Driving Experience

Driving School Completion

Tools

Bluetooth Headphone System

Job description

Description

Come join the 2nd largest Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hospitals and healthcare professionals and represent one of the most prominent companies in the Medical Waste Industry. Join an economically stable industry that offers you long-term career development across 35+ locations. We offer market-competitive benefits, Sign-On/Stay-On Bonus, and unlimited Referral Bonus potential!

Help us protect our local communities, and the environment. Don’t miss out on being part of a GROWING Team!

Other benefits include:

• Paid Training
• Vacation/PTO after 90 days.
• Leading Health Benefits, Tuition Reimbursement
• Company provided uniforms.

Stay On, Sign On Bonus up to $1500.00

SUMMARY

The primary function of this position is to deliver excellent service to customers while representing the company in a professional and courteous manner at all times. Further, the transportation driver is to comply with all DOT and state regulations as well as all company safety and compliance policies in regard to the operation of the 26 ft. straight truck, the weight of the load, hours worked, or performing any service or function on behalf of our company. Responsible for servicing assigned accounts in the most efficient, professional way, ensuring that customers’ needs are met on a continual basis for various waste pickup and supply delivery.

Covid Vaccine preferred

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned:

• Pick up and transport waste safely according to all federal, state, and local rules and regulations.
• Plans daily schedule based on customers’ needs by reviewing daily paperwork, e.g., manifest, route sheets, provided by the Transportation Manager/Supervisor or Dispatcher.
• May prepare and load trucks to service select accounts for the day ensuring enough supplies are added.
• Pick up specified waste from each customer site scheduled for the day. Ensures that customers have packaged and prepared the waste according to all federal, state, and local rules and regulations before transporting.
• Provide the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Manager/Supervisor or Dispatcher for resolution.
• Ensures waste, supplies, and material handling equipment are secured prior to operating vehicle on public highway.
• Ensures that assigned paperwork is completed legibly, neatly, accurately, and completely and returned to Transportation Supervisor or Dispatcher for processing. Ensures DOT Driver Log is completed, if applicable.
• Performs pre-trip and post-trip maintenance on assigned truck prior to leaving or closing for the day. Reports any maintenance problems to Transportation/Dispatcher for follow-up.
• Other duties as assigned.

Requirements

Must be able to work quickly and efficiently in a very fast-paced environment and be very detail-oriented.

Must be able to adapt to an ever-changing work environment in all weather conditions.

Must have a pair of 6” or 8” safety toe work boots with slip-resistant sole and a Bluetooth headphone system.

Education and Experience:

• Education equivalent to graduation from high school, or the equivalent in related work experience, demonstrating the ability to read a map, interact professionally with various levels of internal/external customers, and portray a strong professional appearance and attitude at all times and in all situations because our customers will judge our company by your appearance and attitude. We provide uniforms.
• Two or more years of customer service experience required. Previous route management experience is a plus.
• Completion of an accredited driving school, or one or more years of Commercial Driving experience required.
• Maintains current required driver’s license, with an excellent driving record. CDL Class “B” preferred but not required.
• Demonstrates the ability to read a map.
• Demonstrates good computer skills.
• Maintains current Medical Examiner’s Certification (MEC).
• Must work safely and carefully to prevent injury to self and others while driving, loading, and unloading vehicle. Requires constant mental and visual attention relative to the safe operation of the vehicle because people will judge our company by the way you operate our truck.
• Age Requirement: 25 Years or Older with Driving Experience.
• Must be able to exert up to 150 pounds of force occasionally and/or up to 60 pounds of force frequently and/or up to 20 pounds of force constantly to lift, push or pull carts weighing as much as 500 pounds. Must be able to lift up to 75 lbs. May require mandatory immunizations and credentialing based on customer requirements.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.