Route Service & Sales Rep I

Johnson Controls, Inc.; Springdale, Hailey (AR, ID); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated service technician to maintain and grow a route for fire suppression products. This role involves inspecting, servicing, and installing various fire safety systems while ensuring compliance with safety standards. The ideal candidate will possess strong mechanical skills and a commitment to exceptional customer service. Join a forward-thinking company that values safety and compliance, offering you the opportunity to make a significant impact in fire protection services. If you thrive in a dynamic environment and are eager to contribute to safety solutions, this is the perfect role for you.

Qualifications

• Valid motor vehicle license is required.
• Ability to transport equipment and tools up to 40 lbs.

Responsibilities

• Maintain and grow a route servicing existing fire suppression customers.
• Inspect, service, repair, and install suppression product lines.

Skills

Mechanical aptitude

Customer service skills

Effective communication

Education

High School diploma or equivalent

Tools

Basic computer knowledge

Job description

What you will do

Candidate will maintain and grow a route servicing existing fire extinguisher, kitchen hood, e-light, and pre-engineered and possibly engineered gas system customers. Inspect, service, repair, and install 2 or more suppression product lines: emergency lights, fire extinguishers, pre-engineered, and industrial systems according to safety requirements and manufacturer's specifications.

How you will do it

1. Make recommendations based on manufacturer's specifications and local codes.
2. Identify deficiencies, quote, sell, and repair on-site.
3. Upsell existing customers to new products and services to meet current fire code regulations.
4. Sell new accounts on the route based on compliance criteria.
5. Meet or exceed quotas set by the supervisor.
6. Call on potential customers to offer suppression products and services.
7. Upsell and cross-sell to existing customers to meet fire code compliance.

What we look for

Required

• High School diploma or equivalent.
• Valid motor vehicle license.
• Mechanical aptitude and basic computer knowledge.
• Ability to transport equipment and tools up to 40 lbs.
• Ability to work in restricted areas and maneuver ladders.
• Demonstrate high-level customer service skills.
• Effective communication skills with internal and external customers.
• Reside in or near Springdale, Tulsa, or Bentonville, AR, and willing to work remotely from Little Rock, AR.

Preferred

• Experience in the Fire Protection industry.
• Knowledge of NFPA standards and dangerous goods is an asset.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, veteran status, genetic information, disability, or other protected characteristic. For accommodations, visit www.johnsoncontrols.com/careers.