Route Service Representative - RMC Riverside

American Textile Company; Riverside (CA); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Paid training

Referral program

Vision insurance

Job summary

Republic Master Chefs is hiring a Route Service Representative for Riverside, CA. This on-site, full-time role involves serving hospitality and textile customers, managing route notes, and promoting services.

Compensation reflects an hourly pay range and daily responsibilities across the route. The position requires a high school diploma (preferred), a valid driver's license, and at least 1 year in sales or customer service.

Qualifications

• Experience in customer service and sales is preferred.
• Strong communication and listening skills are essential.
• Ability to work in a team and handle flexible duties.
• Must be able to operate a vehicle and drive safely on a route.

Responsibilities

• Provide route-based customer service and support.
• Resolve customer issues and promote new products/services.
• Maintain accurate route notes and records for each account.
• Ensure safety, cleanliness, and housekeeping in vehicles and work areas.

Skills

Customer service

Communication

Teamwork

Sales experience

Education

High school diploma or equivalent (Preferred)

Job description

Route Service Representative - RMC Riverside

Job Category: Delivery - Department 42 to 48

Requisition Number: ROUTE001159

• Posted : July 14, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Riverside, CA 92501, USA

• Pay or shift range: $23 USD to $26 USD
• The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Description

About us:

We are professional, agile, innovative and our goal is to put our independent, family‑owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customer service in textile rentals. Whether it’s table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don’t want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service. OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customer service and high‑quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932.

Our work environment includes:

• Growth opportunities
• On‑the‑job training
• Safe work environment

Job Description:

The Route Sales position is primarily responsible for customer service as a Route Service Representative of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customer service is provided and participate in the overall development of the Customer Service Team. Works directly with the supervision of the Service Team Leaders and the Customer Service Manager.

Requirements:

• Understand the products, processes, and capabilities of ATM.
• Continuous training programs for all service team members in the following areas:
• Communicate efficiently with all pertinent departments.
• Be a good listener to the customer and work team.
• Flexible to the ever‑changing market climate
• Understand new products, pricing strategies, and other processes when appropriate.
• Maintains and reviews service effectiveness records.
• Assures that good housekeeping practices are maintained in service office area and vehicles.
• Works with other Team Members to solve mutual problems.
• Keep updated Route Notes (Route Notes should be updated every couple of months)
• Renew all accounts where agreements are expired (If applicable).
• Look for opportunities to grow routes (internally & externally).
• Understand and know how to operate vehicle, hand‑held device, hand‑truck, and other tools for work day
• Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route.
• Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM.
• Maintain good housekeeping practices in company vehicles and work area.
• Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc.
• Work well with others and have a Teamwork approach.
• Maintain a good standing driving record.
• Maintain a learning desire on a daily basis.
• Must be able to problem solve while at accounts.

Education:

• High school diploma or equivalent (Preferred)

Job Type:

Full‑time

$23.00 - $26.00 per hour

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid training
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Overtime
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Los Angeles, CA 90007: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.