Route Service Representative

Sri Healthcare; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

NOVO Health Services seeks a Route Service Representative to serve as the face of Simple, retain customers, grow revenue, and optimize route efficiency within healthcare linen services. You will build relationships with decision makers, negotiate renewals, and identify opportunities across accounts.

The role emphasizes organized, relationship-driven work with problem-solving to enhance customer satisfaction and drive service value.

Responsibilities

• Follow all Federal, State, and Local laws and regulations as well as Corporate Safety Policies.
• As the face of Simple, you will work to build trust and rapport with each account’s key decision makers and end users
• Be responsive to customer needs using creative problem-solving techniques to ensure customer satisfaction
• Grow existing business by identifying and offering additional products and services
• Ensure assigned route maximizes efficiency and productivity, drives revenue and controls cost
• Negotiate renewal agreements with assigned customers
• Seek out reflections...

Job description

Get to know us:

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

The Route Service Representative (RSR) is the face of Simple and responsible to retain all customers, grow current account revenue, identify potential prospects, and maximize route efficiency. The RSR will take full ownership of each account assigned ensuring responsiveness and creative problem-solving strategies. This position requires an organized, well-rounded professional who enjoys building relationships, negotiating contracts, account management, and problem solving.

RESPONSIBILITIES

• Follow all Federal, State, and Local laws and regulations as well as Corporate Safety Policies.
• As the face of Simple, you will work to build trust and rapport with each account’s key decision makers and end users
• Be responsive to customer needs using creative problem-solving techniques to ensure customer satisfaction
• Grow existing business by identifying and offering additional products and services
• Ensure assigned route maximizes efficiency and productivity, drives revenue and controls cost
• Negotiate renewal agreements with assigned customers
• Seek out reflections...