Route Service Representative

Watermill Express, LLC; Pharr (TX); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Company Vehicle

Medical + HSA

Dental and Vision plans

401(k) and Roth with immediate company

Paid Time Off

Paid Holidays

Job summary

Watermill Express, LLC is seeking a Service Representative to service a designated route of refill kiosks. You will drive a company vehicle home, perform cleaning, basic maintenance, and troubleshooting to keep kiosks operating.

This role is independent, hands-on, not a sales position, emphasizing pride in maintaining equipment and customer-ready kiosks across assigned areas.

Qualifications

• Must be a team player with positive attitude.
• Strong problem solving and troubleshooting skills.
• Mechanically inclined with ability to use hand tools.
• Detail-oriented and able to work independently.
• Valid driver’s license with clean driving record.

Responsibilities

• Safely drive to kiosks and perform routine cleaning.
• Verify component functionality and perform minor repairs.
• Drive to company locations/units throughout assigned area.
• Perform basic maintenance and troubleshooting of units.
• Collect water samples.
• Other duties as assigned.

Skills

Team player

Problem solver

Troubleshooter

Mechanically inclined

Hand tools

Detail oriented

Independence

Schedule adherence

Clean driving record

Valid driver’s license

Job description

Watermill Express is the national leader in refill kiosks that provide affordable, sustainable, safe drinking water and ice in a convenient drive-up format.

As a Service Representative, you will be assigned a company vehicle and responsible for servicing a designated route of refill kiosks. This is not a sales position. This role is focused entirely on the upkeep, cleanliness, and proper operation of our refill kiosks.

Your primary responsibilities include safely driving to each kiosk and performing routine cleaning, basic maintenance, minor repairs, and troubleshooting to ensure all water and ice kiosks are fully functional, clean, and operating at peak performance for customers.

This position is highly independent and hands-on. Success in this role requires taking pride in maintaining and cleaning equipment, attention to detail, and a strong sense of ownership over the condition and performance of each kiosk on your route.

This position works independently and you must take pride in your work.

You are eligible for:

• Company Vehicle. Drive home daily
• Starting hourly rate is $11.00
• No Cost Employee Only Medical + $900 employer paidHealth Savings Account
• Dental and Vision plans
• 401(k) and Roth with Immediate Company Match and Vesting
• Paid Time Off the first year.
• Paid Holidays

Duties and Responsibilities for the Position

• Follow safety guidelines and act in safe manner
• Clean and sanitize outside vending areas
• Verify component functionality
• Drive company vehicle to company locations/units throughout assigned area*
• Perform basic maintenance, repair, and trouble-shooting of units
• Collect water samples
• Other duties as assigned

Watch this short video to see a demonstration of the work you will be doing: https://watermillexpress.com/images/videos/training-video-rsr-2026.mp4

Qualifications, Requirements, Basic Skills and Abilities

• Team player with positive attitude
• Problem solver
• Troubleshooter
• Mechanically inclined
• Use and maintain hand tools
• Detail/task oriented
• Ability to work independently
• Ability to work required schedule
• Clean motor vehicle record and current valid driver’s license

Minimum Physical Requirements Include

• Ability to lift 50 pounds
• Capable of climbing ladders, walking, standing, stooping and bending
• Ability to work safely in limited space inside water/water-ice kiosk
• Ability to work in heat and cold