Route Service Manager - UniFirst

UniFirst; College Station (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Texas is seeking a Route Service Manager to recruit and lead a team of Route Service Supervisors and Representatives delivering to multiple customers daily. The role centers on driving customer satisfaction, account growth, and profitability for the location.

You will oversee recruiting, training, and development, build strong customer relationships, collaborate with the location management team, and renegotiate contracts to ensure strong service programs.

Qualifications

• Business savvy and ability to increase profit and customer satisfaction.
• Results-driven relationship manager who supports the team and customers.
• Willingness to work with Route Service Representatives and Supervisors to develop in their roles.
• Auto insurance requirements for drivers using personal vehicles.
• High School Diploma or GED; bachelor’s degree preferred.

Responsibilities

• Oversee the recruiting, training, and development of Route Service Representatives and Supervisors.
• Build strong relationships with customers and elevate customer satisfaction.
• Collaborate with location management to provide best service and product programs.
• Negotiate customer contract renewals.

Skills

Business savvy

Results-driven

Relationship management

Team leadership

Education

High School Diploma

Bachelor’s preferred

Tools

MS Office

Job description

Job Description - Route Service Manager - UniFirst (2604103)

Job Description

Route Service Manager - UniFirst - ( 2604103 )

Description

Route Service Manager

UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.

What’s in it for you?

Training:

Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.

Career Mobility:

You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.

Culture:

Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?

Diversity:

At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.

What you’ll be doing:

Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors

Build strong relationships with your customers and elevate your team’s level of achievement in customer satisfaction

Collaborate closely with location management team to provide the best customer service and product programs

Negotiate customer contract renewals

Qualifications

What we’re looking for:

An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location

A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help the team and most importantly, the customer

Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role

• Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.

High School Diploma or GED – bachelor’s degree preferred.

Ability problem solve and handle a variety customer service situations

Ability to negotiate, train, coach and lead a team

Strong computer proficiency (MS Office)

21 years of age

Validnon-commercial driver’s license in the state of residence

Must meet pre-employment DOT physical requirements

Physically capable of lifting up to 50 pounds

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses

About UniFirst

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

There’s a lot to love about UniFirst, where you come first.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Primary Location

United States-Texas

Work Locations

844 - College Station 12700 State Highway 30 Suite 100 College Station 77845

Organization

822 - Austin TX

Job

District Service Manager

Employee Status

Regular

Job Level

Manager

Shift

1st Shift

Schedule

Full-time

UniFirst Corporation is an EEO/Affirmative Action Employer M-F-Disability-Vet