Route Service Manager

Interstate All Battery Center; Dodge City (KS); On-site; USD 25,000 - 36,000; Full time

Job summary

Interstate Batteries in the United States seeks a Route Delivery Driver to deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory.

You will grow route sales through outstanding service, establish and maintain dealer relationships, handle consignment programs, invoice units, collect payments, and perform loading/unloading while following safety rules; this role requires lifting 50+ lbs and a valid CDL.

Qualifications

• Must possess DOT Medical Certification and maintain a clean driving record.
• CDL Class A or B may be required depending on equipment operated.
• Prior driving and customer service experience is desirable.
• Excellent communication and strong customer service skills are essential.
• High school diploma or GED is required; ability to read, write and perform basic math.

Responsibilities

• Deliver batteries and provide service to each dealer on your route in a timely manner.
• Establish, build and maintain good dealer relationships; manage consignment programs to boost sales.
• Invoice units that fail to last warranty period and collect payments when due.
• Load and unload the truck and rotate batteries to maintain quality and service standards.
• Keep dealer lists up to date, maintain displays, and complete documentation promptly.

Skills

CDL (Class A/B)

Customer service

Communication

Reading & Writing

Basic math

Safety compliance

Education

High school diploma or GED

Job description

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.be your best selfAt Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!Purpose of Job:To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention.Job Components:Deliver batteries and provide service each dealer on your route in a timely manner.Follow all Environmental Health and Safety rules and policiesEstablish, build and maintain good dealer relationships.Effectively manage consignment programs to help dealers increase sales and drive retentionComplete documentation on a timely basis.Maintain the route by keeping displays clean and keeping dealer list up to dateInvoice all units that fail to last warranty periodRotate batteries to maintain quality product and service standardsCollect and handle payments on account, which may include cash, checks and money ordersCollect and return junk and/or used batteries.Load and unload truckQualifications:Must possess current DOT Medical Certification and maintain clean driving record.Depending on equipment that will be operated, a Class A or B Commercial Drivers License may be required.Prior driving and customer service experience highly desirableGood communication skillsAbility to interact effectively with customersStrong customer service skills.High school diploma or GED equivalentAbility to read, write and compute basic math.Scope Data:Uses frequent independent judgment when making decisionsWork Environment:Regularly required to use hands to grasp or handle, talk and hear, stand and walk.Specific vision abilities include close vision, depth perception and ability to adjust focus.Ability to regularly lift and/or move 50+ lbs. without assistanceExposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.