Route Sales Representative 5 8 Hourly

Alsco; Hyannis (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA/HSA

Life Insurance

Disability Insurance

Vacation, Sick Time, Holidays

EAP

Job summary

Alsco Uniforms is seeking a Route Sales Representative to support service departments by upselling, cross-selling, and delivering excellent customer service on assigned routes. This role reports to the District Manager and requires driving to client locations, maintaining route paperwork, and collaborating with sales, service, and operations teams to ensure customer satisfaction.

The position demands a valid driver's license (CDL if applicable), at least two years in sales or customer-facing

Qualifications

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English, comprehend and follow direction.

Responsibilities

• Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales Consultants.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Valid driver's license

English communication

Experience in sales/customer service/d

Job description

Classification: Exempt for Commission/Non‑Exempt for Hourly

The Route Sales Representative supports the Service Departments in its objectives to meet our customers' needs through up‑selling, cross‑selling, and providing excellent customer service. This position reports to the District Manager.

What You Will

• Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision‑makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales Consultants
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

What You Bring

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Support for other service team members where required.

Work Environment and Requirements

• Accurately recognize colors and sizes
• Stoop, pull, push, reach overhead, lift up to 75 lbs. and move loaded carts up to 500 lbs.
• Daily travel, operating vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depot.
• Indoor and outdoor areas of industrial laundry facilities.

Our Benefits

• Medical, Dental, Vision, and FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Employee Assistance Program (EAP)

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

About Us

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers' operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Equal Opportunity Employer

Alsco Uniforms considers candidates for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, or gender identity. Additionally, we do not discriminate based on genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law. Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active‑duty wartime or campaign badge veteran.

Thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and safety‑sensitive drug screening.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

For further information, please review the Know Your Rights notice from the Department of Labor.