Route Sales Representative 4 10 Hourly

Alsco; Concord (CA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation time

Sick time

Holidays

Job summary

Alsco is hiring a Route Sales Representative in Concord, California, to support service departments by engaging new customers and providing excellent customer service. The role involves upselling services, following company SOPs, and maintaining accurate records.

The ideal candidate will have a valid driver's license, excellent communication skills, and two years of sales or customer service experience. Benefits include medical, dental, vision, and paid time off.

Qualifications

• Valid Driver's License and must be 21 years or older.
• Two years of relevant experience in sales, customer service, or delivery.
• Ability to lift up to 75 lbs. and move carts up to 500 lbs.

Responsibilities

• Prospect and engage new customers within assigned routes.
• Provide outstanding customer service to build loyalty.
• Follow Service SOPs for installations, deliveries, and account management.

Skills

Customer service

Sales

Communication skills

Job description

Classification: Exempt for Commission/Non-Exempt for Hourly

The Route Sales Representative supports the Service Departments in its objectives to meet our customers' needs through up-selling, cross-selling, and providing excellent customer service. This position reports to the District Manager.

You Will:

• Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales Consultants
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

What You Bring:

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Support for other service team members where required.

Work Environment and Requirements:

• Accurately recognize colors and sizes
• Stoop, pull, push, reach overhead, lift up to 75 lbs. and move loaded carts up to 500 lbs.
• Daily travel, operating vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depot.
• Indoor and outdoor areas of industrial laundry facilities.

Our Benefits:

• Medical, Dental, Vision
• Vacation, Sick Time, Holidays

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

Equal Opportunity Employer:

Alsco Uniforms considers candidates for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, or gender identity. Additionally, we do not discriminate based on genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law. Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active-duty wartime or campaign badge veteran.