Route Sales Representative

ZWILLING J.A. Henckels LLC; Village of Pleasantville (NY); On-site; USD 28,000 - 33,000; Full time

Job summary

ZWILLING J.A. Henckels is seeking a Route Sales Representative for its premium knife sharpening program in New York. You will deliver freshly sharpened sets to restaurants and culinary partners and build strong client relationships to drive account growth.

You will use tablets and Salesforce to manage visits, document activity, and support payments, while upholding brand standards and professional service. The role runs weekdays with a 40-hour expectation.

Qualifications

• Previous route driving, delivery, or sales experience preferred.
• Clean driving record.
• Strong customer service and professional brand representation.
• Ability to lift and transport knife sets/boxes up to 30 lbs.

Responsibilities

• Scheduled Pick-Up & Delivery of sharpened sets per route.
• Brand representation; maintain ZWILLING's reputation with clients.
• Maintain delivery vehicle cleanliness and reliability.
• Collaborate with sharpening technicians and customer service to coordinate schedules.
• Use tablets, Salesforce, and route tools to access accounts and document visits.

Skills

Route driving

Delivery experience

Sales experience

Customer service

Reliable / punctual

Bilingual (optional)

Tools

Salesforce

Tablets

Job description

At ZWILLING J.A. Henckels, our heritage of craftsmanship and innovation extends beyond the kitchen. We are proud to offer a premium commercial knife sharpening program, ensuring culinary professionals and businesses experience the unparalleled performance our brand is known for. As a Route Sales Representative for our sharpening program, you will be the trusted link between ZWILLING’s legacy and the kitchens that rely on our expertise.

As a Route Sales Representative you will serve as the face of ZWILLING’s sharpening service, providing timely, professional, and courteous pick-up and delivery of knife sets to restaurants, culinary schools, and foodservice partners. You will ensure every client receives expertly sharpened knives, enhancing their kitchen efficiency and safety. You will also build strong customer relationships, identify sales opportunities, and utilize company technology to support customer accounts and service needs.

Key Responsibilities

• Scheduled Pick-Up & Delivery: Deliver freshly sharpened sets & products according to established routes and schedules.
• Brand Representation: Uphold ZWILLING’s reputation for quality and professionalism with every client interaction, fostering long-term relationships.
• Vehicle Care: Maintain your delivery vehicle to ZWILLING’s high standards of cleanliness and reliability.
• Collaboration: Work closely with our sharpening technicians and customer service team to coordinate service schedules and address client needs.
• Technology & CRM Usage: Utilize company-provided tablets, Salesforce, route management tools, and other digital platforms to access customer information, document visits, update account details, and support sales and payment activity.
• Product Sales & Recommendations: Identify opportunities to recommend and sell ZWILLING products and services based on customer needs while supporting overall account growth.

Qualifications

• Experience: Previous route driving, delivery, or sales experience preferred; clean driving record required.
• Professionalism: Strong commitment to customer service and representing the ZWILLING brand with pride.
• Reliability: Dependable, punctual, and able to work independently.
• Physical Stamina: Ability to lift and transport knife sets and boxes up to 30 lbs.
• Bilingual Skills are a plus

Compensation Range

$20.00/HR - $24.00/HR + Incentive Bonus.

Hours

Mostly from 7:00 A.M. - 4:00 P.M. (Monday to Friday)

40 hour guarantee work week. Schedule to fluctuate dictated by Business needs.

About ZWILLING J.A. Henckels

For over 290 years, ZWILLING J.A. Henckels has offered premium products that enhance the lives of professional and home chefs worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware, and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are its ingredients for success.

Today, ZWILLING J.A. Henckels is an international industry leader that sells products in 100 countries with the help of ten wholly owned subsidiaries. Always looking forward, ZWILLING has recently acquired global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy) and Miyabi (Japan)— to give its customers access to the most exceptional cookware and cutlery.

Why Join ZWILLING?

• Be part of a globally recognized brand with nearly three centuries of craftsmanship and innovation.
• Work in a dynamic environment where your ideas and contributions drive meaningful growth.
• Enjoy competitive compensation, benefits, and opportunities for professional development.