Route Sales Representative

Aramark; Austin (TX); On-site; USD 48,000 - 72,000; Full time

Job summary

Aramark in Austin, TX seeks a Route Sales Representative to develop partnerships, meet customer expectations, and grow the route with account ownership. You will engage with key decision-makers, identify opportunities, ensure on-time delivery, and maintain safe vehicle operations while upholding service excellence.

This role emphasizes retention, upselling, and reliable communication with leadership, cross-functional teams, and customers to drive profitability and long-term partnerships in a

Qualifications

• 1-2 years of experience in a position requiring heavy public contact.
• Must have a valid driver's license and be able to obtain DOT certification to operate DOT regulated vehicles.
• Ability to communicate at high efficiency with clients and operations staff.
• Ability to respond quickly to changing demands.
• Proficient or trainable in selling products to customers.
• Strong interpersonal and customer service skills.

Responsibilities

• Meet sales expectations and promote route growth, service agreement renewal, and customer retention.
• Identify opportunities to solicit new business and increase revenue with current customers.
• Maintain effective relationships with customers and provide outstanding service with ownership mindset.
• Focus on account retention and act as the primary responder to issues and opportunities.
• Ensure safe loading/unloading, correct merchandise quantities, stocking, rotation, and equipment upkeep.
• Operate company vehicle safely and comply with DOT requirements.
• Verify daily vehicle maintenance and keep truck interior clean and organized.
• Install and maintain inventory levels at customer locations and ensure quality and working condition.
• Maintain complete and accurate accounting of all monies and product daily per guidelines.
• Communicate effectively with internal teams and customers, even under adverse conditions.
• Coordinate with GM, RSM, CSM, and CSA regarding customers and pending issues or competitors.

Skills

Customer service

Communication

Driving & DOT

Time management

Independent work

Account management

Job description

Job Description

The Route Sales Representative builds business partnerships with customers and is dedicated to meeting their expectations and requirements. Obtains customer information by engaging in ongoing conversations with key decision-makers firsthand and utilizes the obtained information to improve the customer product offerings and services. Capitalizes on sales opportunities and focuses on account retention with an account ownership mentality.

Job Responsibilities

• Meet sales expectations and promote overall route growth, service agreement renewal, and customer retention to enhance the profitability of the market center.
• Identify opportunities to solicit new business and increase business revenue through selling new items to current customers and obtaining new accounts.
• Establish and maintain effective and respectful relationships with customers and provide outstanding customer service by having an account ownership mentality.
• Focus on account retention and seek opportunities to improve the account by being the primary responder to all customer issues and opportunities.
• Ensure products are loaded and unloaded in a safe manner, proper items and quantities of merchandise are delivered on their regularly scheduled day, merchandise is stocked, products are rotated, and all equipment is maintained and cleaned.
• Operate Company vehicle safely and courteously while following the rules of the road.
• Verify the daily preventative maintenance of the vehicle and keep the interior of the truck clean, organized, and safely maintained. Comply with all DOT requirements.
• Install and maintain appropriate inventory levels at customer locations and ensure proper quality and working condition.
• RSR is responsible for a complete and accurate accounting of all monies and product daily in accordance with established guidelines.
• Practice attentive and active listening and communicate effectively under adverse conditions through the internal/external communication process.
• Communicate with the GM, RSM, CSM, and CSA's regarding customers and reports on pending problems, or on evidence of competitors in customer locations.

Qualifications

• 1-2 years of experience in a position requiring heavy public contact.
• Must have a valid driver's license and be able to obtain DOT certification to operate DOT regulated vehicles.
• Ability to communicate at high efficiency and effectiveness with clients and operations staff.
• Ability to respond quickly to changing demands.
• Incumbent is proficient or can be trained to sell product to customers.
• Must have good interpersonal and customer service skills
• Must possess an acceptable driving record in accordance with the CMV policy and a valid driver's license.
• Client interaction, communication, organization/time management are critical to the success of this role.
• The ability to work efficiently and independently is important as well.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.