Route Sales Driver

Haarslev Industries A/S; Belleville (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Haarslev Industries A/S is seeking a Route Sales Driver to enhance customer service by developing strong relationships with clients. This role involves operating a commercial truck for product delivery while also serving as the company's representative on the road. Candidates should possess a Class B CDL, customer service experience, and effective communication skills to ensure exceptional service and product knowledge.

Benefits

Influence in developing your role

Global team dynamics

Supportive company culture

Work/life balance

Qualifications

• Prior customer service experience is required.
• Class B CDL or higher is mandatory.
• Effective communication skills and customer-centric approach are essential.

Responsibilities

• Operate a commercial straight truck for deliveries and pick-ups.
• Maintain strong customer focus to ensure outstanding service.
• Identify upselling opportunities and communicate them to the sales team.

Skills

Customer relationship building

Effective communication skills

Service-minded attitude

Familiarity with Microsoft CRM

Education

High School Diploma or GED

Job description

Haarslev is an innovative company that provides powerful processing solutions engineered to benefit the global environment. We apply many different technologies to help and enable our customers to create a cleaner, greener and more sustainable future. As part of this remarkable journey, we are looking for a Route Sales Driver.

The job

The role of the Route Sales Driver is to provide a high level of customer service by developing strong relationships with our customers’ front-line supervisors and second tier managers in the plants’ maintenance and Rendering departments. While one of the Route Sales Driver’s primary roles is to safely and efficiently operate an over-the-road “straight truck” (stretched semi-tractor) for pick-up and delivery of our products, he/she has an equally important role as the face of the company to the personnel with which they interact. The Route Sales Driver has a further responsibility to communicate opportunities within Haarslev to our colleagues in Service and Capital Sales. The Route Sales Driver must be knowledgeable of the products he/she regularly pick-ups and delivers. In addition, he/she must support the efforts of the department by possessing at least a cursory knowledge of the full product scope of the Commercial Service department.

You will report to the Commercial Support/Route Sales Managerand be a part of the After Sales team in North America.

Tasks and responsibilities

• Obtain and maintain a Class B CDL or higher
• Be the customers advocate
• Optimize customer relationships by building trust through frequent customer visits
• Identify and act upon upselling opportunities
• Support the department’s efforts to meet the agreed targets effectively and efficiently through the active sales of parts and services
• Report data relating to our competitors and the market as it may become available (i.e. timing of competitors’ routes, loss of opportunities to said competitors, etc.)
• Maintain strong customer focus to ensure outstanding customer service thus contributing to the securing of the organization’s goals for growth, sales, profit, and service.
• Reasonable and reliable attendance.
• Travel 4 out of 5 days of the work week.
• No current requirement for international travel, but might be possible in the future
• Other duties as assigned

SKILLS AND ABILITIES

• Safely and efficiently operate a commercial “straight truck”
• Familiar with Microsoft CRM tool
• Ability to build lasting relationships with customers
• Effective communication skills, able to clearly relay customer needs
• Monitor/collect customer satisfaction and feedback to the organization
• Service-minded, customer centric

Requirements

• Prior customer service experience is a must
• High School Diploma or GED is preferred
• Class B CDL, or higher, is required
• Effective interpersonal and communication skills
• Computer and smart phone skills are a plus
• Be willing to be on call after hours as needed

**Travel is required

Why Haarslev?

Join us and enjoy:

• Influence Matters: Have a say in developing your role because you're not just an employee; you're a crucial part of our journey.
• Global Team Dynamics: Work with a skilled, international team dedicated to creating a better tomorrow.
• Open Culture: Experience a supportive company culture that values your ideas and contributions.
• Work/Life Balance: We believe in a healthy work/life balance, allowing you to thrive in and out of the workplace.

Application

If you think this sounds like a good match, and you‘re interested in joining one of the leading processing technology companies in the world, please apply below. We do not accept applications via e-mail – you must use the online form to submit your application.

Haarslev encourages anyone interested and suitably qualified to apply for this position.