Route Driver/Warehouse Associate

Boar's Head; Alabaster (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Route Driver/Warehouse Associate to enhance customer relationships and ensure timely deliveries. This role involves working closely with retail and food service customers, managing warehouse operations, and providing exceptional customer service. The ideal candidate will thrive in a dynamic environment, showcasing their ability to work independently and as part of a team. With a flexible schedule and opportunities for training, this position is perfect for individuals passionate about delivering quality service and building strong customer connections.

Qualifications

• 1+ years of experience in customer service or similar role.
• Ability to speak and read English fluently.

Responsibilities

• Deliver perishable goods and maintain customer relationships.
• Complete bi-weekly customer inventory and create orders.

Skills

Customer Service

Basic Math Skills

Communication

Inventory Management

Education

High School Diploma

Tools

Basic Computer Skills

Job description

Hiring Company:

Delicatessen Services Co., LLC Overview: The Route Driver/Warehouse Associate plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work. Job Description: Essential Functions

• Itemized check-in of delivered goods with a customer representative
• Complete bi-weekly customer inventory
• Create bi-weekly orders based on established inventory levels
• Pull credits, create out-of-date memos, and issue customer credits
• Complete merchandising resets and recommend opportunities for cross-merchandising
• Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
• Complete assigned Go-Spot-Check missions
• Delivery of perishable goods to customers
• Monitor truck maintenance schedule and coordinate necessary maintenance
• Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
• Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

• High school diploma or equivalent, including basic math and reasoning
• Ability to speak and read English
• 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role
• Successful mastery of Brand Associate essential functions and requirements
• Valid driver’s license and clean driving record
• Basic computer skills

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
• Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

• Product knowledge and customer service
• Company History
• ServSafe certification
• DOT compliance and Safe Driver training

Location: Alabaster, AL Time Type: Full time Department: Magic City Food Services