Route Driver Service Representative

CL 8eb79adc db8a 4289 b903 64ab8416763b; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Mini Melts USA, LLC is seeking a Route Service Representative to handle on-site duties in Charlotte, NC. The role requires visiting customer locations, stocking and maintaining vending equipment, and ensuring top-tier white-glove service across the footprint.

You will drive a Transit Van, meet daily routing updates, and collaborate with depot leadership to grow the brand. A valid license, physicals, and background checks are part of the process.

Qualifications

• Must be able to work at least 40 hours per week.
• Valid Driver's License and clean driving record.
• Ability to lift 50 lbs.
• Reliable transportation to and from work.
• Pre-employment physical and drug test.
• Must pass a criminal background check.

Responsibilities

• Represent Mini Melts Ice Cream to customer locations (convenience stores, drug, grocery, entertainment centers, malls, schools/universities).
• Work with decision makers at locations to ensure we meet their needs with our white glove service.
• Service and stock equipment including vending machines and Grab N Go freezers.
• You will be provided a company Transit Van to deliver product.
• Collaborate with local/regional leadership to grow the Mini Melts brand.
• Collect and transport funds from serviced machines to the office.
• Ensure equipment is operational and updated with current POS; perform maintenance tasks on service calls.
• Update management via RSR route-for-me software.
• Perform tasks as assigned by Depot leadership.

Skills

Driving

Physical stamina

Reliability

Job description

Job description

Mini Melts is an established leader in cryogenically frozen ice cream. As a company, we are on the forefront of the ice cream industry. Through dedication, hard work, motivation, and staying united for the common good of Mini Melts, we are growing nationally. We believe in advancement and growth for our employees. We are looking for leaders and team players to be part of our united team to satisfy our clients and maintain ourselves as leaders in the ice cream industry.

***Important: Culture Index Survey Required***

As part of our hiring process, we ask all applicants to complete a brief Culture Index survey. This helps us better understand your strengths and workplace preferences and ensures the right fit for both you and our team.

https://surveys.cultureindex.com/s/pTBQ9oMKFp/116685

Please complete the survey before submitting your applicationor shortly after. Applications without a completed survey may not be considered.

Job Description:

The daily responsibilities of a Route Service Representative(RSR) include but are not limited to the following:

• Responsible for representing Mini Melts Ice Cream to our various customer locations(Convenience Stores, Drug, Grocery, Entertainment Centers, Malls & Schools and universities)
• Work with decision makers in these locations to ensure we are meeting their needs with our white glove service commitment
• At each location on your route you will service and stock Mini Melts provided equipment which includes vending machines and Grab N Go freezers
• You will be provided a company vehicle, Transit Van to deliver product
• Work closely with local and regional leadership to drive growth for the Mini Melts brand
• Collect, secure, and transport funds removed from serviced vending machines and Grab N Go collections to the office
• Ensure equipment is fully operational and updated with current point of sale. On service call you will be responsible for preventive maintenance such as ice scraping, cleaning, & replacing of stickers or signage of vending machines & Grab N Go freezers
• RSR will be responsible to update management thru our route for me software
• Perform tasks as needed by Depot leadership

Requirements

• Flexible schedule and ability to work at least 40 hours per week
• Report to local depot at beginning of each day to receive routing updates
• Drive motor vehicles and obey all laws and transportation procedures. Our typical delivery vehicle is a Transit Van.
• Ability to lift 50 lbs
• Valid Driver's License
• Clean Driving Record
• Reliable Transportation to and from work
• Pre-employment physical and drug test
• Must Be able to Pass a criminal background check

Mini Melts USA, LLC provides equal opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal state or local laws.