Route Delivery Parts Specialist

Pinnacle Trailer Sales Inc.; Wilmington (NC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance and short/

Job summary

Pinnacle Trailer Sales, Inc. in Wilmington, NC is seeking a Delivery Parts Representative to deliver parts on an assigned route and to support the Parts Department daily with counter sales, inventory, shipping, and customer service.

This full-time, non-exempt position requires a High School Diploma or GED, a valid driver’s license, and prior warehouse, parts, or shipping experience; CDK knowledge and forklift certification are a plus.

Qualifications

• High School Diploma or GED required.
• Previous warehouse, parts, delivery, or shipping and receiving experience required.
• Basic computer and inventory system knowledge; CDK or equivalent experience preferred.
• Forklift certification or experience preferred.
• Valid Driver's License required.

Responsibilities

• Delivers parts and supplies to customers along an assigned route as directed by the Parts Manager, ensuring accurate, timely, and professional delivery of all orders.
• Verifies delivery orders for accuracy prior to departure, confirming correct parts, quantities, and delivery destinations.
• Obtains customer signatures and maintains accurate delivery records and documentation for all completed deliveries.
• Communicates professionally with customers at delivery locations, serving as a representative of the company.
• Returns undelivered, refused, or incorrect parts to the Parts Department and reports any delivery issues to the Parts Manager promptly.
• Works closely with front counter and warehouse personnel to support parts identification, order processing, inventory staging, and timely fulfillment of customer and internal service requests.
• Pulls, stages, and issues parts for customer orders and service work orders accurately and efficiently.
• Receives, inspects, and stocks incoming parts shipments; maintains accurate inventory records and assists with cycle counts.
• Creates and processes purchase orders for backordered or special-order parts as needed.
• Maintains a clean, organized, and safe parts department, delivery vehicle, and storage area.
• Operates delivery vehicle safely and in compliance with all applicable traffic laws and company policies.
• Performs pre- and post-trip vehicle inspections and reports any maintenance needs to the Parts Manager.
• Performs other related duties as assigned.

Skills

Customer service

Communication

Time management

Inventory control

Teamwork

Attention to detail

Safety compliance

Self-motivation

Multitasking

Education

High School Diploma or GED

Driver's License

Tools

CDK system

Forklift operation

Job description

Pinnacle Trailer Sales, Inc. in Wilmington, NC is seeking a Delivery Parts Representative to deliver parts on an assigned route and to support the Parts Department daily with counter sales, inventory, shipping, and customer service.

This full-time, non-exempt position requires a High School Diploma or GED, a valid driver’s license, and prior warehouse, parts, or shipping experience; CDK knowledge and forklift certification are a plus.