Route Delivery Driver/Account Manager - Summerset, SD

Pizza Wholesale Of Lexington Inc; Black Hawk (SD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

Medical insurance

Cell phone allowance

401K

Job summary

Pizza Wholesale of Lexington, Inc. is seeking an Account Manager for hands-on route delivery, inventory checks and customer relationship building. The role involves operating a 53ft tractor-trailer, meeting sales goals and ensuring accurate invoicing at the customer location.

The position requires travel and overnight stays, with hotel and per diem provided. Class A CDL is preferred or obtainable with company support within 6 months, and a strong emphasis on safety and professionalism is

Qualifications

• Demonstrated customer service ability.
• Must be innovative, self-motivated and have a sense of urgency.
• Excellent oral, written and interpersonal communication skills.

Responsibilities

• Safely operate a company truck to deliver products and service to customers.
• Manage daily delivery route to ensure timely delivery.
• Monitor and record inventory and ensure accurate invoicing.
• Assist and train store personnel as needed and maintain cleanliness and safety.

Skills

Customer service

Self-motivation

Professional appearance

Communication

Education

High School Diploma

Tools

Outlook

Excel

Word

PowerPoint

Job description

Pizza Wholesale of Lexington, Inc. (PWL), established in 1976 and a founding distributor of Hunt Brothers Pizza (www.pwlhbp.com), is a privately held, family owned and operated direct store distribution business. Pizza Wholesale of Lexington, Inc. develops Hunt Brothers Pizza across 21 states through our 4200 Valued Customer Partners and growing. Our purpose is to “create opportunities for families through love and pizza\" through 250 team members, customer development and community outreach. With more than 12,000 locations in 31 states, Hunt Brothers Pizza is the nation's largest brand of made-to-order pizza in the convenience store industry.Position Summary: The Account Manager is responsible for providing exceptional customer service to our Valued Customer Partners all while operating state-of-the-art equipment. This position is a hands-on delivery position that delivers products, completes inventory and product rotation at the customer location, builds trusting relationships with the customer, and operates in a best-in-class 53ft tractor-trailer. This position leaves on Monday and returns on Thursday each week. Hotel expenses and a daily per diem are provided. Class A CDL preferred, or must be willing to obtain Class A with help of Company within 6 months.Responsibilities and Duties:• Safely operates a company truck in designated area to provide products and service to a variety of customers. Verifies daily preventative maintenance of vehicle and maintains proper operator documentation.• Manages daily route independently to ensure accurate and timely delivery of product.• Works within HOS and reports challenges to finishing the assigned route within HOS.• Loads/unloads product per company policies, procedures, and guidelines.• Reviews invoices daily for complete and accurate information and makes corrections as needed.• Verifies beginning and ending truck inventory on a daily basis per Beginning and end of day procedures.• Meets sales goals and promotes overall route growth to enhance profitability.• Understands services, policies, and pricing methods and clearly explains the same to the customer.• Monitors customer feedback and handles or reports customer issues in a prompt and courteous manner.• Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies.• Providing emergency service to all full-service customers if warranted• Training store employees as required (This includes but is not limited to making pizzas, cleaning equipment such as ovens and ensuring prep tables are properly stocked.)• Assisting and follow up with customers concerning product and equipment problems.• Addressing all issues immediately and taking corrective action as needed. Following up to ensure issue has been resolved.• Record all product or equipment issues in the handheld under the quality screen. Taking a complete inventory in all stores and annotating it in the handheld.• Cleaning up before you leave a store (not leaving tracks with the two-wheeler during rainy weather, breaking down all pizza boxes etc.).• Ensuring that the overall appearance of each pizza shoppe meets the standards of Hunt Brothers Pizza. This includes a pizza shoppe that is free and clear from other store merchandise, refreshing marketing material and ensuring the bulbs and displays are operational.• In the event the Hunt Brothers Pizza Shoppe fails to meet our standards and guidelines, follow proper procedures for working with store owners in an effort to gain compliance.• Assist other Account Managers in running routes as needed in their absence.• Checking voice mail during business hours. Checking Hunt Brothers email on a daily basis.• Attending Hunt Brothers Pizza Training School and other professional development courses as requested or required.• Assisting in keeping warehouse clean and organized.• Making daily bank deposits for all monies collected according to policy and procedures.• Completing all necessary paperwork required in the timeframe established and sending to the appropriate departments accordingly. This includes all handheld operations and procedures.• Freshening promotional material as needed or as obsolescence occurs.• Defrost and clean truck as necessary.• Attend company meetings as required.• Performing other duties as assignedTypical Knowledge and Skills:• Demonstrated customer service ability.• Must be innovative self-motivated and operate with a sense of urgency.• Must maintain a high level of professional appearance and demeanor.• Ability to work flexible schedule, including overnights, Monday through Thursday.• Excellent oral, written and interpersonal communication skills.• Excellent interpersonal skills• Proficient computer skills (Outlook, Excel, Word & PowerPoint).Supervision: Works under general supervision of the District ManagerMinimum Requirements:• Legal Age: 21 years old• Education or Equivalent Experience: High School Diploma, GED, or equivalentLicense/Certification RequirementsValid Driver’s License with a clear driving recordMust be able to obtain D.O.T card with one-year certificationMust have a Class A, or willing to obtain within 6 months with help provided by company.Travel: Overnight travel required – leave Monday and return Thursday each week.Personal Appearance:• Maintain the highest standards of personal grooming and dress for work in a manner that: Reflects an image of professionalism, our concern for quality products and outstanding service Enables interaction with customers, customers, and fellow team members• Slacks, skirts, shirts or blouses should be freshly pressed with creases.• Clothing must not have tears or holes.• Appropriate shoes should be clean and shined.This is a position that requires “knock your socks off” service as well as the ability to travel between the districts and interact with our customers in the Convenience Store Industry. Some overnight travel may be required with this position.We offer competitive salary, safe driving bonus and benefits package, including paid vacation, medical insurance, cell phone allowance, and 401K.We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.