Rostering Officer (528896)

Tasmanian Government; Independence (KS); On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

Professional development and pathways

Fitness Passport

Leave entitlements

Salary packaging

Job summary

The Department of Health-Statewide Mental Health Services in Tasmania is seeking a Rostering Support Officer within the Mental Health Roster Support Unit. The role focuses on rostering coordination and staff allocation, providing essential administrative support to service delivery.

You will use the ProAct Rostering System, maintain rosters and leave records, prepare reports, and assist with training and stakeholder liaison.

Qualifications

• Knowledge of mental health legislation, awards, guidelines and procedures.
• High level computer skills with Excel and Word.
• Knowledge of ProAct Rostering System and basic accounting procedures.
• Strong interpersonal and communication skills to liaise with stakeholders.
• Ability to prioritise work and meet deadlines under timeframes.

Responsibilities

• Provide advice and support to staff in the utilisation of the ProAct Rostering System to support rostering development and coordination.
• Maintain the ProAct database with timely updates reflecting roster changes and annual leave rosters.
• In consultation with relevant managers, maintain staff records, training documentation and management reports.
• Allocate planned and unplanned leave for designated areas.
• Facilitate leave replacement as required.
• Act as the point of contact for timesheet, overtime and general pay enquiries.
• Attend relevant meetings as required.
• Facilitate training for new staff related to roster support function.

Skills

Knowledge of mental health legislation

Excel and Word skills

ProAct Rostering System

Interpersonal skills

Prioritisation

Job description

Department of Health
Community, Mental Health & Wellbeing
CMHW - MH & Statewide Services

Applications must be submitted by Sunday 08 November, 2026 11:55 PM

Sunday 8 November, 2026 11:55 PM AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3

$76,849 to $82,996 per annum

Employment type:

Permanent, full-time

Region:

South

Location:

Clive Hamilton Building

In this role, you will coordinate staff rosters and workforce allocation, provide administrative support, prepare staffing reports, and support service delivery within mental health services.

The Team

The Department of Health-Statewide Mental Health Services is dedicated to improving the health and wellbeing of our community. We are committed to providing the highest levels of healthcare and services across Tasmania.

The Roster Support Unit provides rostering and administrative support and advice to Mental Health Service area managers and staff, using the ProAct rostering system. The Unit manages the Mental Health casual pools, processing of timesheets and general overtime and pay enquiries.

The Mental Health Roster Support Unit is based at Clive Hamilton Building, St Johns Park, Newtown.

The Role

• Provide advice and support to relevant staff in the utilisation of the ProAct Rostering System to support the development and coordination of the roster process.
• Maintain the integrity of the ProAct database through the provision of timely updates to reflect daily roster/allocation changes. This includes updating annual leave rosters across all designated units.
• In consultation with relevant managers:
• Maintain specified staff records, training documentation and management reports.
• Allocate planned and unplanned leave for designated areas.
• Facilitate leave replacement as required.
• Act as the point of contact for all staff in relation to timesheet, overtime and general pay enquiries.
• Attend relevant meetings as required.
• Facilitate training for new staff in relation to the roster support function as required.

You will need

• Knowledge of, or the ability to quickly acquire the knowledge of, the provisions of relevant mental health legislation, awards, guidelines and procedures.
• High level computer skills with the ability to maintain and modify information systems including excel spreadsheets and word processing.
• Knowledge of, or the ability to quickly acquire the knowledge of, the ProAct Rostering System and basic accounting procedures to provide cost effective staff replacement and rostering processes.
• Well developed interpersonal and communication skills including the demonstrated capacity to liaise with a diverse range of stakeholders whilst working effectively both individually and as a member of a team.
• Proven ability to effectively prioritise work and comply with established timeframes, processes and procedures whilst working within an environment subject to work pressure and change.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment

Permanent full time, day worker position, working 76 hours per fortnight, commencing as soon as possible.

*Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

$76,849 to $82,996 per annum. Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2025

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

*Applications from Recruitment agencies will not be accepted for this role.

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3

$76,849 to $82,996 per annum

Employment type:

Permanent, full-time

Region:

South

Location:

Clive Hamilton Building

In this role, you will coordinate staff rosters and workforce allocation, provide administrative support, prepare staffing reports, and support service delivery within mental health services.

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3

$76,849 to $82,996 per annum

Employment type:

Permanent, full-time

Region:

South

Location:

Clive Hamilton Building

In this role, you will coordinate staff rosters and workforce allocation, provide administrative support, prepare staffing reports, and support service delivery within mental health services.

• Review the Statement of Duties and consider if you meet the requirements.
• Speak to the Contact Officer if you have any questions.
• Submit your application including any additional documents as specified in each individual job vacancy notice.