Ross Park Mall - Retail Security Officer

Andy Frain Services; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading security services company is seeking a Retail Security Officer for Ross Park Mall. The role involves maintaining security, customer relations, and compliance with safety regulations. Candidates must demonstrate professionalism and strong communication skills while ensuring a safe environment for customers and staff.

Qualifications

• Strong communication skills required.
• Must be customer-focused and disciplined.

Responsibilities

• Control entrances and manage pedestrian and vehicle traffic.
• Patrol buildings and perimeters.
• Report suspicious activity and investigate incidents.

Skills

Communication

Customer-focused

Team player

Adaptable to change

Results-oriented

Job description

Ross Park Mall - Retail Security Officer

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Job Summary

Provide security as per post orders, establish relationships with customers, law enforcement, and fire departments. Maintain awareness of surroundings, note all activity, and demonstrate professionalism and excellent customer service.

Basic Functions

• Control entrances and manage pedestrian and vehicle traffic.
• Patrol buildings and perimeters.
• Escort materials and personnel.
• Inspect security and fire exposures.
• Perform special assignments as needed.

Responsibilities

Responsibilities may vary by department, location, and post. Include:

• Report on time, in full uniform.
• Maintain a professional image, greet customers politely.
• Stay updated on post orders and information.
• Patrol or monitor fixed posts, report suspicious activity, investigate incidents.
• Monitor cameras and equipment as per post orders.
• Know emergency procedures and respond accordingly.
• Complete reports and logs accurately.
• Recommend safety improvements.
• Understand life safety systems and equipment.
• Ensure compliance with training and regulations.
• Communicate security issues daily with supervisors.

Skills and Abilities

• Honest, alert, disciplined.
• Vigilant and customer-focused.
• Strong communication skills.
• Results-oriented, multitasker.
• Team player, adaptable to change.
• Work with urgency.

This overview is general; duties may change as needed. Andy Frain Services reserves the right to modify responsibilities.