Ropes Course Obstacle Guide

Fair Oaks Farms; Fair Oaks (IN); On-site; USD 13,776 - 20,664; Part time

Job summary

A recreational facility is seeking ropes course attendants to ensure a safe, fun experience for guests. Responsibilities include welcoming guests, managing safety protocols, and maintaining equipment. Candidates must possess strong communication skills and a proactive approach. A High School Diploma is required, and applicants must be at least 17 years old. Ideal candidates will be team players with good organizational skills, able to multitask effectively in a fast-paced environment while maintaining a positive demeanor.

Qualifications

• Must be 17 years or older to be certified and trained.
• Some college education preferred.
• Ability to handle a moderate activity level.

Responsibilities

• Proactively greet guests and ensure a fun, safe experience.
• Manage and maintain ropes course equipment and safety protocols.
• Communicate effectively with guests and team members.
• Follow company SOPs and adapt quickly to changing priorities.

Skills

Effective listening and communication skills

Problem-solving abilities

Good organizational skills

Ability to multitask

Moderate technical expertise

Education

High School Diploma or equivalent

Job description

The ropes course attendants are also responsible to ensure the guests enter, navigate, and exit the course in a fun and safe manner. The ropes course attendants are responsible for ensuring that guests are safely harnessed in order to do the obstacle course. The ropes course attendant warmly welcomes guests and proactively gives direction on how to have the best ropes course experience.

Responsibilities

• Proactively greet guests, groups of guests, and schools within earshot with a warm welcome.
• Ensure group leaders have all information needed to have a fun, safe, and educational experience utilizing passports.
• Obtain and share accurate pig knowledge with guests and co-workers.
• Ensure rules are being followed by ropes course participants.
• Encourage fun on the course while discouraging unsafe practices by participants.
• Remove unruly participants from the course after proper warning.
• Solve problems as they occur.
• Properly open and close ropes course following Ropes Course Inc. policies, procedures, and checklists in addition to FOF SOP’S.
• Ensure that all equipment is in working order following Ropes Course Inc. policies and procedures.
• Perform an ETD (emergency takedown) in under two minutes.
• Professionally, politely, and positively communicate to guests and co-workers.
• Manage time effectively and adapts quickly to changing priorities.
• Follow written and verbal instructions from company standard operating procedures (SOP’S) and/or management.
• Stay organized in manner, with materials, and company property.
• Clean during slow times or as needed keeping workspace free of trash and clutter.
• Stay in constant communication with other departments informing them of guests’ activities and their desires.
• Multitask and anticipate the needs of guests.
• Communicate departmental improvement ideas to management.
• Find projects to work on during idle times.
• Be able to lift moderately heavy objects.
• Effective listening and communication skills.
• Demonstrated integrity and ethical standards.
• Moderate technical expertise and knowledge of company products and equipment.
• Problem-solving abilities that include staying calm in an emergency situation.
• Comfortable with a fast-paced environment.
• Professional, outgoing, and polite demeanor and appearance.
• Able to handle a moderate activity level and maneuver quickly while on the ropes course.
• Manages time effectively and adapts quickly to changing priorities.
• Able to multitask
• To be a team player who works productively with a wide range of people.
• Able to think and work independently with some directions.
• Capable of following written instructions and documented procedures.
• Good organizational skills.
• Complete projects in a timely manner with no procrastination.

Qualifications

Job Requirements: Must be 17 years old to be certified & training

Experience and Education: High School Diploma required (unless still in HS), some college preferred.