Ropes Course Attendant

WonderWorks; City of Syracuse (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Ropes Course Attendants to join their adventurous team. This role involves welcoming guests, ensuring their safety, and guiding them through a thrilling ropes course experience. Ideal candidates will possess excellent communication and customer service skills, with a knack for engaging with visitors. If you enjoy a dynamic environment and are ready to help guests conquer their fears while having fun, this opportunity is perfect for you. Join a team that values creativity and excitement in an educational amusement park setting!

Qualifications

• Ability to lift and move up to 100 pounds.
• Excellent communication and customer service skills.
• Previous experience in high ropes courses or climbing preferred.

Responsibilities

• Greet and welcome all guests at the ropes course.
• Instruct and supervise guests safely through the ropes course.
• Fit harnesses according to safety requirements.

Skills

Communication Skills

Customer Service Skills

Observational Skills

Operational Risk Management

Physical Endurance

Job description

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorksis an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.
WonderWorks (Syracuse) is looking for Ropes Course Attendants to join our team! Our friendly Ropes Course Attendants help guests climb to new heights and conquer their fears on our multi-level ropes course! Ropes Course Attendants harness our guests, relay important safety information, and then get the guests started on their WONDERful adventure upwards!
Responsibilities:

• Greet and welcome all guests that enter the ropes course area
• Instruct, lead and supervise guests safely through the ropes course by following standard operating procedures
• Follow standard operating procedures and ensure that guests meet all height, weight, and clothing requirements
• Properly fit harnesses adhering to WonderWorks’ training and course manufacturer’s requirements
• Prolong standing, walking, balancing, stooping and climbing to various areas of the attraction
• Perform other duties as assigned

Qualifications:

• Ability to stand, walk, climb, balance, and lift and/or move up to 100 pounds
• Excellent communication skills and customer service skills
• Observational skills and operational risk management skills to ensure safe practices and recognize guest needs
• Ability to work any shift including nights, weekends, holidays, and weather conditions required
• Previous high ropes course, zipline, or climbing experience and themed entertainment experienceis preferred

Job Types: Full-time, Part-time, Seasonal
WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!