Rooms Supervisor – Front Desk & Housekeeping Lead

Hilton; Burlingame (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Free parking

Complimentary meals for team members

Hilton travel benefits

Health benefits

401(k)

Job summary

Embassy Suites by Hilton San Francisco Airport Waterfront in Burlingame, CA, is seeking a Rooms Supervisor to lead front desk and housekeeping operations. You will ensure guest satisfaction, manage schedules, and uphold Hilton standards in a scenic waterfront setting.

This full-time role offers opportunities to mentor staff and improve daily operations. The position requires a minimum of one year of supervisory hospitality experience, front desk expertise, and flexible availability, including

Qualifications

• Minimum of one year of supervisory experience in hospitality.
• Hotel front desk experience.
• Schedule flexibility.

Responsibilities

• Oversee front office operations: Check-in/out, guest relations, conflict resolution.
• Oversee housekeeping operations: daily room assignments, inspections, and readiness.
• Deliver guest service excellence while upholding Hilton standards and resolving issues.
• Oversee service operations to ensure smooth check-in/check-out and room readiness.
• Supervise and coach team members to maintain a positive work environment.
• Collaborate with housekeeping to optimize occupancy and profitability.

Skills

Supervisory experience

Front desk experience

Schedule flexibility

Job description

Embassy Suites by Hilton San Francisco Airport Waterfront in Burlingame, CA, is seeking a Rooms Supervisor to lead front desk and housekeeping operations. You will ensure guest satisfaction, manage schedules, and uphold Hilton standards in a scenic waterfront setting.

This full-time role offers opportunities to mentor staff and improve daily operations. The position requires a minimum of one year of supervisory hospitality experience, front desk expertise, and flexible availability, including